Key Deliverables:

Collection Activity

- Achieve assigned collection target through CREs assigned to them
- Achieve assigned target on KPA parameters

Customer Relationship

- Maintain constant touch with specific customer groups who are difficult to reach through CREs
- Visit and meet customers

Managing Team

- Manage the team of CREs
- Should align individual work and performance with the broader team to achieve mutual outcomes
- Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team.

Document Management

- Ensure all collection documents are submitted correctly and on time

Audit Compliance

- Ensure strict audit compliance as per company norms for self and team





Managing Branch

- Ensure smooth functioning of branch collection without any issues
- Manage the repossession activity of the branch

Vendor Management

- Managing Vendors (Collection agency & Repo agency)

Education Qualification:

Graduate

Specialized job competencies:

Functional Competencies

- Communication
- Negotiation Skill
- Market/Industry Knowledge
- Knowledge of Collection (Policy, Procedures & Scheme)
- Computer and analytical skills

Behavioral Competencies

- Execution Excellence
- Customer Centricity
- People Leadership.

📌 Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 to 3 (ST) - Jodhpur - Panchmukhi Tower
🏢 Tata Capital
📍 Jodhpur