Ivy Global School USA is hiring a detail-oriented International Student Care Associate to manage LMS/SIS operations, train global partners and US teachers, and serve as the primary support liaison for international students, parents, and faculty.

Key Responsibilities

- Provision and maintain user accounts in our LMS and Student Information System.
- Train international partners and US teachers on LMS functionality and class operations.
- Serve as the main customer service point for parents, students, and US Team Heads.
- Monitor student progress and generate schedules, transcripts, diplomas, and other critical documents.
- Provide live-class technical support (password resets, email lockouts, LMS troubleshooting).
- Evaluate and refine operational procedures as new international programs launch.

Qualifications
- Bachelor's degree in Education, Information Systems,



or related field.
- 2+ years in educational technology support, student services, or training coordination.
- Proficiency with LMS platforms and SIS.
- Exceptional communication and organizational skills; customer-service mindset.
- Experience with international students or global teams preferred.

What We Offer
- Competitive salary and benefits.
- Hybrid work flexibility.
- Global impact and skilled growth opportunities.linkedin

Apply Now Submit your resume and cover letter to [[email protected]] with subject: "International Student Care Associate – [Your Name]".

- Ivy Global School USA is an equal opportunity employer.

📌 International Student Care Associate (India)
🏢 Ivy Global School
📍 India