Inside Sales Representative – EdTech Job Title: Inside Sales Representative Industry: EdTech / Education Technology Department: Sales Employment Type: Full-Time Location: Nerul, Navi Mumbai Experience: 1–3 years in inside sales, telesales, counseling, or EdTech sales Salary: 20,000 to 35,000 Incentives About the Role We are looking for an energetic and result-oriented Inside Sales Representative to join our sales team in the EdTech industry. The candidate will be responsible for connecting with prospective students/parents, understanding their educational requirements, explaining our programs, and converting qualified leads into enrollments. The ideal candidate should have excellent communication skills, a strong sales mindset, and the ability to build trust with prospective customers over phone calls, WhatsApp, and other digital channels.

Key Responsibilities • Handle inbound and outbound calls with prospective students/parents.

- Understand customer requirements, career goals, and learning needs.
- Explain courses, programs, benefits, fees, and enrollment processes effectively.
- Follow up consistently with leads through calls, WhatsApp, email, and other channels.
- Convert qualified leads into paid enrollments and achieve monthly sales targets.
- Maintain accurate lead and customer information in the CRM.
- Build strong relationships with prospective students and parents.
- Identify customer objections and provide appropriate solutions.




- Conduct product/course demonstrations or counseling sessions when required.
- Coordinate with the academic, counseling, and operations teams to ensure a smooth enrollment process.
- Maintain daily call, follow-up, conversion, and revenue reports.
- Stay updated about the company's courses, competitors, and market trends.

Key Performance

Indicators (KPIs) • Monthly revenue/enrollment targets • Lead-to-enrollment conversion rate • Number of calls and meaningful conversations • Follow-up completion rate • Average response time to leads • Revenue per lead • Customer engagement and quality of counseling Required Skills • Excellent verbal and written communication skills.

- Strong convincing, negotiation, and objection-handling abilities.
- Customer-focused and consultative approach to sales.
- Comfortable making a high volume of calls.
- Target-oriented and self-motivated.
- Good interpersonal and relationship-building skills.
- Basic knowledge of CRM tools, Google Workspace, MS Office, and communication platforms.
- Ability to work in a fast-paced and target-driven environment.

Qualifications • Bachelor's degree in any discipline preferred.

- 1–3 years of experience in inside sales, telesales, counseling, or EdTech sales preferred.
- Freshers with excellent communication skills and a robust interest in sales may

📌 Inside Sales Representative (Navi Mumbai)
🏢 PostEdu
📍 Navi Mumbai