We are looking for an experienced Infor CloudSuite Administrator with robust expertise in Infor LN administration and hands-on experience managing Infor CloudSuite environments. The ideal candidate will have a solid understanding of ERP administration, integrations, security, environment management, and cloud/hybrid ERP landscapes.

The candidate should be capable of providing technical guidance across DEV, TEST, and PROD environments, enforcing administration standards, troubleshooting issues, and mentoring team members.

Experience

- 5–8 years of overall experience.
- 5+ years of Infor LN Administration experience.
- 3+ years of Infor CloudSuite administration experience is mandatory.
- Experience working in cloud or hybrid ERP environments.

Key Technical Skills
- Strong hands-on experience with Infor ERP LN / Infor CloudSuite.
- In-depth understanding of Infor LN administration and environment management.
- Experience managing DEV, TEST, and PROD environments.
- Strong knowledge of ION integrations and ION Desk.
- Understanding of API Gateway concepts and integration troubleshooting.
- Experience with user access, roles, security models, and identity integration.
- Knowledge of Microsoft Entra ID / SSO.
- Experience with job management, system monitoring, error handling, and troubleshooting.
- Exposure to Factory Track configuration and administration.
- Exposure to Infor Document Management (IDM) configuration.
- Knowledge of release management, versioning, and controlled promotion of changes.
- Experience with hybrid environments involving Enterprise Connector, LN Transfer Services, and Data Lake.
- Understanding of coordination and issue resolution with Infor Cloud Ops.

Roles & Responsibilities
- Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
- Manage and support CloudSuite/LN environments while ensuring availability, stability,



and adherence to enterprise standards.
- Act as a quality checkpoint to ensure configurations, administration practices, and processes follow established standards.
- Manage and advise on user access, roles, security, and identity integration.
- Support Entra ID / SSO related administration and troubleshooting.
- Guide teams on job management, system monitoring, error handling, and operational best practices.
- Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
- Support integration-related issues and coordinate with relevant technical teams.
- Provide technical guidance for Factory Track setup and Infor Document Management (IDM) configuration.
- Advise development and support teams on release management, versioning, and controlled promotion of changes.
- Provide guidance on hybrid cloud/on-premise considerations.
- Support administration and best practices around Enterprise Connector, LN Transfer Services, and Data Lake.
- Coordinate with Infor Cloud Ops for production issues, troubleshooting, resolution approaches, and appropriate escalation.
- Identify administration risks and recommend improvements to environment stability and operational processes.
- Coach and mentor junior team members and promote consistent administration standards.
- Ensure project deliverables are completed within agreed timelines and quality standards.

Education
- Bachelor's degree in Engineering, Computer Science, Information Technology, or an equivalent qualification.

Generic / Managerial Skills
- Strong communication and interpersonal skills.
- Self-driven and accountable for project deliverables.
- Ability to work independently and collaboratively with cross-functional teams.
- Strong troubleshooting and problem-solving skills.
- Ability to coach and mentor a small technical team.
- Ability to communicate effectively with technical teams, business stakeholders, and cloud operations teams.

Skills: ln,infor ln administration,infor cloudsuite admin

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