About The Company

LeadSquared is an innovative AI-powered customer relationship management (CRM) and growth platform that seamlessly integrates marketing, sales, service, onboarding, and operational functions into a unified system. Established in 2011 and headquartered in Bengaluru, LeadSquared has rapidly grown to support over 2,000 enterprises across more than 40 countries. Our platform empowers organizations to accelerate their sales cycles, improve customer engagement, and streamline operational processes through intelligent automation and data-driven insights.

At LeadSquared, we are committed to fostering a culture of innovation, collaboration, and continuous improvement, ensuring our clients stay ahead in a competitive marketplace.

About The Role

We are seeking a meticulous and proactive Senior Executive, HR Operations, to join our Human Resources team in Bangalore. This role is pivotal in managing end-to-end HR operations, ensuring the smooth functioning of employee lifecycle processes, maintaining data integrity, and ensuring compliance with statutory requirements. The ideal candidate will possess a strong sense of ownership, excellent stakeholder management skills, and hands-on experience with HRMS and payroll systems.

The Senior

Executive will play a critical role in enhancing employee experience through efficient process management, accurate data handling, and supporting HR automation initiatives.

Qualifications The preferred candidate will hold a Bachelor's degree in Human Resources, Business Administration, Commerce, or related fields. An MBA or PGDM specializing in Human Resources is highly desirable. Candidates should demonstrate relevant experience in HR operations, with a solid understanding of employee lifecycle management,



payroll processes, and HRMS administration.

Proficiency in HR reporting tools such as Power BI and advanced MS Excel skills are essential. Prior experience in managing statutory compliance and supporting audit processes will be advantageous.

Responsibilities

- Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations, ensuring a seamless experience for all stakeholders.
- Maintain accurate and up-to-date employee records across HRMS, ensuring data integrity and compliance with organizational policies.
- Coordinate payroll inputs effectively, including new joiners, exits, attendance, leave management, incentives, reimbursements, and salary revisions, ensuring timely processing.
- Administer leave, attendance, shift management, and employee documentation, ensuring adherence to company policies and statutory regulations.
- Generate and distribute HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters as required.
- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs to ensure high levels of employee satisfaction.
- Support statutory compliance efforts, assist in audits, and maintain audit-ready documentation to ensure regulatory adherence.
- Coordinate employee benefit programs, including insurance,



reimbursements, and vendor management, to optimize employee welfare initiatives.
- Manage exit formalities, including Full & Final settlements, ensuring a smooth transition and compliance with company policies.
- Prepare comprehensive HR reports, dashboards, and MIS for management review, enabling data-driven decision-making.
- Identify opportunities for process improvements and support automation initiatives to enhance HR operational efficiency.
- Collaborate closely with HR Business Partners, Finance, IT, Admin, Legal, and external vendors to ensure seamless HR operations across departments.

Advantages LeadSquared offers a dynamic work environment that fosters professional growth and development. Employees benefit from competitive compensation packages, health insurance, and wellness programs. We emphasize work-life balance and provide opportunities for continuous learning through training and development initiatives. Our collaborative culture encourages innovation, transparency, and recognition of individual contributions. Additionally, employees have access to various employee engagement activities and resources designed to promote a positive and inclusive workplace environment.

Equal Opportunity

LeadSquared is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other protected characteristic. Our hiring practices are rooted in merit and fairness, ensuring equal opportunity for all qualified candidates to contribute and grow within our organization.

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