Position: Helpdesk Executive Experience: 13 Years Key Responsibilities: Handle customer queries and requests through calls, emails, and other channels. Provide timely and qualified responses to customer concerns. Register, track, and update customer requests/tickets.

Coordinate with relevant internal teams for query resolution. Follow up with customers and ensure timely closure of requests. Maintain proper records and documentation of customer interactions. Ensure a positive customer experience through effective communication.

Requirements: Graduate in any discipline. Excellent communication and interpersonal skills. Good customer handling and problem-solving abilities. Comfortable working with MS Office and basic computer applications. Prior experience in customer service/helpdesk will be preferred. Apply at - hidden_email Compensation: 18,000.00 - 25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location: In person .

📌 Helpdesk Executive (Delhi)
🏢 SRSG Broadcast India
📍 Delhi