Company Description Brand Medix is India’s premier healthcare marketing agency, partnering with leading doctors, hospitals, and healthcare brands to drive growth and revenue. The agency focuses on helping clients attract the right audience through tech-enabled marketing and communication solutions that deliver measurable results.

Brand

Medix provides specialized growth marketing services tailored for individual doctors, hospitals, and healthcare brands. Team members work in a dynamic environment at the intersection of healthcare and performance-driven marketing, collaborating closely with industry experts and innovative organizations.

Role Description The Head of Operations is a full-time, on-site role based in Patna, responsible for overseeing day-to-day operational activities across the agency. This role includes setting and monitoring operational processes, coordinating cross-functional teams, and ensuring productive delivery of marketing and communication services to healthcare clients. The Head of Operations will manage resource allocation, track performance metrics, optimize workflows, and support leadership in strategic planning and execution.

Key responsibilities involve budget oversight, risk management, and continuous improvement of operational standards to support growth marketing initiatives for doctors, hospitals, and healthcare brands.



The role also includes mentoring team members, fostering collaboration, and maintaining clear communication with senior leadership and clients on operational priorities.

Qualifications

- Candidates should possess strong Operations Management skills, including process optimization and workflow design.
- Candidates should possess solid Analytical Skills for interpreting performance data, identifying trends, and supporting data-informed decisions.
- Candidates should possess proven Team Management capabilities, including coaching, delegation, and performance monitoring.
- Candidates should possess effective Communication skills for collaborating with internal teams, leadership, and external stakeholders.
- Candidates should possess Budgeting skills for planning, monitoring, and controlling operational costs.
- Experience in healthcare, marketing, or agency operations is highly beneficial.
- Bachelor’s degree in Business, Operations, Management, or a related field; advanced degree is a plus.
- Demonstrated ability to work on-site in a fast-paced environment, prioritize multiple initiatives, and meet deadlines.
- Strong problem-solving abilities, attention to detail, and proficiency with productivity and project management tools.

📌 Head of Operations (Patna)
🏢 Brand Medix
📍 Patna