We are looking for an Admin to manage day-to-day administrative activities and ensure smooth functioning of the BPO office. The role involves facility management, vendor coordination, employee support, documentation, office supplies, attendance coordination, and general administration.

Key Responsibilities Manage daily office administration and facility-related activities. Coordinate with housekeeping, security, maintenance, transport, and other vendors. Maintain office infrastructure, equipment, furniture, and common areas.

Manage stationery, office supplies, pantry supplies, and inventory. Maintain records related to assets, vendors, bills, contracts, and administrative expenses. Coordinate with vendors for quotations, purchase orders, invoices, and payments.

Support employee requirements related to ID cards, access cards, seating, transportation, and facilities. Coordinate with HR and Operations teams for employee onboarding and exit formalities. Monitor attendance, shift-related administrative requirements, and employee movement where required.

Handle office maintenance issues and ensure timely resolution. Coordinate meeting rooms, events, employee engagement activities, and internal meetings. Ensure compliance with company administrative policies, safety standards, and basic statutory requirements.

Maintain emergency contacts, fire-safety arrangements, first-aid supplies, and other workplace safety requirements.



Prepare daily/weekly/monthly administrative reports. Assist management with MIS, expense tracking, and other administrative tasks.

Handle ad-hoc administrative responsibilities as assigned.

Required

SkillsGood communication and interpersonal skills. Strong coordination and vendor-management skills. Good knowledge of MS Office (Excel, Word, Outlook). Ability to maintain records and prepare basic MIS reports.

Good organizational and multitasking abilities. Problem-solving and time-management skills. Ability to work in a 24×7 BPO environment and support rotational shifts, if required. Qualified attitude and ability to coordinate with employees at different levels.

QualificationGraduate in any discipline. 1–4 years of experience in BPO, corporate administration, facilities, or office administration preferred.

Key Performance

Indicators (KPIs)Timely resolution of facility/admin issues. Vendor performance and service quality. Accuracy of inventory and administrative records. Timely completion of procurement and invoice processes. Employee satisfaction with administrative services. Compliance with safety and administrative policies. Effective control of administrative expenses.

Ideal candidate: Someone who is proactive, organized, comfortable coordinating with multiple vendors and internal teams, and capable of handling the fast-paced requirements of a BPO operation.

📌 Head of HR Administration (Gurugram)
🏢 Samavesh Marketing India Private
📍 Gurugram