SAP SD/CS Solution Architect

Experience : 10 Years

Location : Not Specified

Employment Type : Full-time

Notice Period : Immediate to 15 Days

Work Timings : 2 : 00 PM 11 : 00 PM IST

About the Role :

We are looking for an experienced SAP SD/CS Solution Architect with 10 years of strong experience in SAP Sales &

- Distribution (SD) and Customer Service (CS), along with proven expertise in solution architecture and SAP S/4HANA transformation programs.

The ideal candidate will have strong hands-on functional knowledge across SAP S/4HANA SD and Customer Service, with the ability to lead requirement gathering, solution design, integration, implementation, and stakeholder management activities.

The role requires deep expertise in both Order-to-Cash (OTC) and Customer Service processes, along with strong integration knowledge across SAP modules including MM, FI/CO, PM, EWM, and PP.

Key Responsibilities :

SAP SD Solution Architecture :

- Lead the design and implementation of SAP SD solutions for complex business requirements.
- Define end-to-end solutions aligned with business processes and SAP S/4HANA capabilities.
- Analyze existing business processes and identify opportunities for process improvement and transformation.
- Design scalable and sustainable solutions across the SD lifecycle.
- Provide functional and architectural guidance to SAP SD teams and business stakeholders.

SAP S/4HANA SD :

- Strong hands-on experience with SAP S/4HANA Sales &
- Distribution.
- Design and support end-to-end Order-to-Cash (OTC) processes.
- Work extensively on :

1.

Sales

Orders

- Pricing
- Deliveries
- Billing
- Returns

6.

Credit

Management

- Analyze business requirements and translate them into effective SAP S/4HANA solutions.
- Support configuration, testing, issue resolution, and deployment activities.





SAP Customer Service (CS) :

- Lead solution design for SAP Customer Service processes.
- Strong experience with :

1.

Service

Orders

2.

Service

Notifications

- Equipment

4.

Functional

Locations

5.

Installed

Base

6.

Warranty

Management

7.

Service

Contracts

8.

Service

Billing

- Design integrated customer service processes across sales, service, logistics, and finance.
- Support business process improvements and S/4HANA transformation initiatives involving Customer Service.

Integration :

- Design and support integration between SAP SD/CS and other SAP modules, including :
- MM Materials Management
- FI/CO Finance &
- Controlling
- PM Plant Maintenance
- EWM Extended Warehouse Management
- PP Production Planning
- Analyze cross-functional business requirements and define appropriate integration solutions.
- Work closely with technical and functional teams to resolve integration issues.

S/4HANA Transformation :

- Participate in and lead SAP S/4HANA transformation initiatives.
- Analyze legacy processes and recommend appropriate S/4HANA solutions.
- Support business process redesign and transformation activities.
- Work with SAP Fiori applications and user experience requirements.
- Apply SAP Activate methodology across implementation and transformation programs.
- Support testing, cutover, deployment, and go-live activities.

Client &

- Stakeholder Management :




- Act as a key functional contact for business stakeholders and clients.
- Conduct requirement-gathering workshops and business process discussions.
- Translate business requirements into functional specifications and solution designs.
- Present solution options and recommendations to senior stakeholders.
- Manage stakeholder expectations and ensure alignment between business and technical teams.
- Provide functional guidance throughout the implementation lifecycle.

Mandatory Skills :

- 10 years of SAP SD/CS experience.
- Strong SAP SD solution architecture experience.
- Strong hands-on experience with SAP S/4HANA SD.
- Strong hands-on experience with SAP Customer Service (CS).
- Deep knowledge of Order-to-Cash (OTC) processes.
- Strong expertise in :
- Pricing

2.

Sales

Orders

- Deliveries
- Billing
- Returns

6.

Credit

Management

- Strong SAP CS expertise covering :

1.

Service

Orders

2.

Service

Notifications

- Equipment

4.

Functional

Locations

5.

Installed

Base

- Warranty
- Contracts

8.

Service

Billing

- Strong integration experience with MM, FI/CO, PM, EWM, and PP.
- Experience with S/4HANA transformation programs.
- Experience with SAP Fiori.
- Good understanding of SAP Activate methodology.
- Strong requirement-gathering and solution-design capabilities.
- Excellent client-facing and stakeholder-management skills.

Positive to Have :

- Experience leading complex SAP S/4HANA transformation programs.
- Experience working with global or enterprise clients.
- Strong understanding of end-to-end business process integration.
- Experience working across multiple SAP functional and technical teams.
- Experience with testing, deployment, cutover, and go-live activities.
- Strong documentation and presentation skills.

📌 GyanSys - SAP CS Architect (India)
🏢 GyanSys Infotech
📍 India