We are looking for a Guest Support & Chat Executive to manage our Airbnb guest communication and ensure a smooth guest experience.
Key Responsibilities
- Handle Airbnb inquiries and guest chats
- Answer booking, property & amenity-related queries
- Share accurate self-check-in & key/access details
- Assist guests before and during their stay
- Coordinate with housekeeping & operations
- Handle guest requests and basic complaints
- Maintain booking/check-in/check-out records
- Ensure quick, polite & skilled responses
Candidate Profile
- Good communication skills in English & Hindi
- Customer-service oriented
- Comfortable with WhatsApp, Airbnb & basic computer work
- Hospitality/Airbnb experience preferred
- Freshers with good communication skills can also apply
- Willing to work rotational shifts/weekends
📌 Guest Support Executive (Delhi)
🏢 Vinr
📍 Delhi