Role Overview /n The GM/AGM – Strategy & Operations will work closely with the leadership team to drive high-impact strategic initiatives and strengthen operational excellence across the organization. The role involves solving complex business problems, leading cross-functional programs, building performance visibility through data, and ensuring seamless execution of key initiatives. /n Key Responsibilities /n 1.

Strategic

Planning & Execution /n /n

- Partner with leadership to define business strategy, OKRs, and long-term growth plans.

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- Break down complex business challenges into structured problem statements and actionable solutions.

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- Drive annual planning, goal setting, and periodic business reviews.

/n /n 2. Program & Project Management /n /n

- Lead end-to-end execution of high-impact, cross-functional strategic initiatives.

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- Develop detailed project plans, track milestones, manage dependencies, and ensure timely delivery.

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- Proactively identify risks and execution gaps, and drive mitigation plans.

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Operational

Excellence /n /n

- Analyze existing business processes to identify inefficiencies and improvement opportunities.

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- Build scalable systems, SOPs, and dashboards to track operational and business health metrics.

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- Drive automation and process improvements to enhance efficiency and scalability.

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Stakeholder

Management & Communication /n /n

- Act as a key interface between leadership and functions including Product, Operations,



Finance, and Marketing.

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- Prepare leadership reviews, board-level presentations, and business performance reports.

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- Support decision-making through data-backed insights, analysis, and strategic inputs.

/n /n Qualifications /n /n

- Bachelor's degree in Business Administration, Operations, Engineering, or related field; MBA preferred.

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- 5+ years of experience in strategy, consulting, or operations roles, preferably in startups, automotive, logistics, energy, or platform businesses.

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- Prior experience in managing multi-site operations or partner/franchisee-led networks is highly desirable.

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- Strong track record of leading cross-functional initiatives and driving execution.

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- Excellent communication, stakeholder management, and leadership skills.

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- Strong analytical ability with experience working with large datasets.

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- Proficiency in Excel/Google Sheets; SQL is a solid plus.

/n /n Key Competencies /n /n

- Strategic Thinking: Ability to translate business vision into executable plans.

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- Operational Excellence: Focus on efficiency, scale, and continuous improvement.

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- Execution Leadership: Strong ownership and bias for outcomes.

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- Problem Solving: Structured thinking and data-driven decision making.

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- Stakeholder Management: Ability to influence and align senior stakeholders.

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- Adaptability: Thrives in fast-paced, ambiguous environments.

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📌 General Manager - Strategy & Ops (Gurugram)
🏢 Battery Smart
📍 Gurugram