- Handle guest check-in, check-out, billing, and front desk operations.

- Manage reservations, room allocations, guest requests, and complaints professionally.

- Monitor IDS/Channel Manager, PMS, and OTA bookings and ensure accurate inventory synchronization.

- Verify OTA reservations, cancellations, amendments, payments, and avoid booking discrepancies/overbooking.

- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for smooth guest service.

- Handle cash, card, UPI, and other payment transactions accurately.

- Maintain daily reports, shift handover, and guest records.

- Support room upgrades, upselling, and revenue generation.

- Maintain 4-star hotel standards of grooming, communication, service, and guest satisfaction.

- Time management as a team leader

Pay: ₹18,000.00 - ₹22,000.00 per month

Advantages

- Food provided

Application Question(s)

- Minimum 4 to 5 years of experience in good brands

Education

- Bachelor's (Required)

Experience

- Hotel: 4 years (Required)

Language

- English (Required)

Work Location: In person

📌 Front Office Executive (Amingaon)
🏢 SACHIKA HOTELS( A Unit of Shakuntala's Hospitality)
📍 Amingaon