The Ruby Arena Trivandrum is looking for a friendly, qualified, and customer-focused Front Office Assistant to join our team.

Position: Front Office Assistant

Location: Trivandrum, Kerala

Experience: 1–2 years preferred

Software: HotSoft PMS experience preferred

Key Responsibilities

- Welcome and assist guests with a warm and professional attitude.
- Handle check-in and check-out procedures efficiently.
- Manage guest reservations, room allocations, and billing.
- Handle guest queries, requests, and complaints professionally.
- Maintain accurate guest records and front office documentation.
- Coordinate with Housekeeping, F&B;, and other departments.
- Handle cash, card payments, and daily front office transactions.
- Ensure smooth operation of the front desk during the assigned shift.

Requirements:




- Previous experience in a hotel front office role is preferred.
- Hands-on experience with HotSoft PMS will be an advantage.
- Good communication and interpersonal skills.
- Pleasant personality with a customer-service-oriented approach.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work in shifts, including weekends and holidays.
- Good English communication skills; knowledge of Malayalam/Hindi is an advantage.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Assistant (Ulloor)
🏢 ruby arena
📍 Ulloor