ROLE AND RESPONSIBILITIES

Internal Customers

- Technical Upgradation of sales team in assigned geography.
- Keeping himself updated with latest technical development in dairy industry and developing internal competencies to provide customer support.
- Maximizing Reach: Leveraging technical knowledge of team.
- Acting as a bridge between Sales & Operation team.
- Close co-ordination with Marketing function for supporting marketing strategies & Campaigns

External Customers- Dairy Farming / Government institution / Vet Colleges / Research Institutes / Dairy Cooperatives/ State livestock boards etc.

- Imparting Training to Vets & other stockholders in GOI Business & other institutions
- Providing technical services to customers in assigned geography (In office and off-site support)




- Leading customers meeting on relevant topics with an objective to become partner of choice.
- Handling Test queries / complaints and giving feedback to Lab Ops.
- Nurturing scientific relations with Academic / Research institutions
- Representing PathVets in scientific deliberations / seminars etc

Administration

- Ensure all required documentation and reports are completed
- Maintain accurate records of farm visits and ensure that follow-up to customer requests are completed on schedule
- Attend PathVets, dairy Industry Meeting / Seminars

📌 Field Technical Manager (Mumbai)
🏢 Dr Lal Pathlabs
📍 Mumbai