Executive Assistant

We are looking for a sharp, proactive and highly organised Executive Assistant to work directly with the Founder across multiple businesses and brands.

This is not a traditional secretarial role. The person will be closely involved in the Founder’s day-to-day activities, marketing, business coordination, customer experience and execution.

Key Responsibilities

Founder’s Office

Manage and organise the Founder’s daily schedule, meetings and appointments

Plan daily priorities and ensure important tasks are followed up

Coordinate with internal teams, clients, partners and external stakeholders

Track tasks delegated by the Founder and ensure timely completion

Prepare updates, reports and information required by the Founder

Maintain complete confidentiality regarding business and personal matters

Marketing & Brand Coordination

Assist the Founder in planning marketing activities across multiple brands

Coordinate with marketing, design, social media teams and agencies

Follow up on campaigns, content, promotions and deliverables

Assist with new launches, events and brand initiatives

Research new marketing ideas, trends and opportunities

Sales & Business Development

Make marketing, sales and business development calls

Follow up with leads, prospects, clients and business partners

Coordinate meetings and business discussions

Maintain proper follow-up records and ensure opportunities are not missed

Customer Experience

Connect with customers to understand their experience

Conduct customer satisfaction and feedback calls





Handle initial concerns and coordinate with relevant teams for resolution

Follow up on complaints until closure

Identify recurring customer issues and bring them to the Founder’s attention

Business Coordination

Coordinate between different teams and businesses

Track important projects, deadlines and pending actions

Identify delays and ensure timely follow-ups

Help convert the Founder’s ideas and decisions into execution

Keep the Founder updated on important developments

What We’re Looking For

Excellent communication and interpersonal skills

Strong organisational and follow-up abilities

Confident speaking with customers, clients and business partners

Good understanding of marketing and social media

Proactive and solution-oriented mindset

Ability to multitask and manage changing priorities

Good knowledge of Google Workspace, MS Office and basic CRM tools

Professional, trustworthy and discreet

Ability to work independently and take ownership The Right Person

We are looking for someone who doesn't simply wait for instructions.

If the Founder gives you something to do, you own it until it gets done.

You should be someone who can anticipate requirements, follow up relentlessly, solve problems and ensure that important things never fall through the cracks.

This is an opportunity to work directly with the Founder and gain hands-on exposure to entrepreneurship, marketing, business development, customer experience and operations across multiple businesses.

Location: Kolkata

Employment Type: Full time

Reporting To: Founder

📌 Executive Assistant (Kolkata)
🏢 Krystal School of Excellence
📍 Kolkata