We are building a team responsible for deploying, upgrading, and maintaining an enterprise server-based application platform on customer infrastructure. Deployments span on-premise data centres as well as Azure and AWS cloud environments. You will own the full infrastructure lifecycle — from environment preparation and installation to hardening, patching, upgrades, monitoring, and troubleshooting — working directly with client IT teams.

The application platform itself is a leading enterprise geospatial product (ArcGIS Enterprise). No prior experience with it is required — we provide full training and certification support. What we need from you is strong, hands-on IT infrastructure fundamentals.

Key Responsibilities

- Prepare, validate, and configure server environments (Windows Server) on client on-premise infrastructure and on Azure / AWS.
- Install and configure multi-tier enterprise software: web tiers, application servers, and database back-ends across single-machine and distributed/high-availability architectures.
- Configure web servers and reverse proxies (IIS, Apache/Tomcat, Nginx), including SSL/TLS certificates, DNS entries, and load balancing.
- Plan and execute version upgrades and patch cycles with minimal downtime, including rollback planning, backup, and restore procedures.
- Set up relational databases (Microsoft SQL Server/PostgreSQL/Oracle) — installation, connectivity, and backups.
- Implement monitoring, log analysis, and alerting; troubleshoot performance, networking, and service-availability issues in production environments.
- Work with client firewall/security teams on port configurations,



network segmentation, and security hardening per client policies.
- Automate repetitive deployment and maintenance tasks using PowerShell, Python etc.
- Document architectures, runbooks, and standard operating procedures; maintain configuration records for each client environment.

Mandatory Requirements

- 2+ years of hands-on experience administering Windows Server and in production environments.
- Solid grasp of networking fundamentals: TCP/IP, DNS, ports and firewalls, reverse proxies, load balancers, VPNs.
- Working knowledge of PKI / SSL-TLS certificates — issuing, installing, renewing, and troubleshooting certificate chains.
- Experience deploying or managing workloads on Azure or AWS (VMs, virtual networks/VPCs, security groups, storage, IAM).
- Experience with enterprise web/application servers (IIS, Tomcat, Apache, or Nginx).
- Scripting ability in PowerShell or Python for automation and diagnostics.
- Strong troubleshooting methodology — comfortable reading logs, isolating faults across web/app/db/network layers.
- Explicit written and verbal communication; comfortable working directly with client IT and security teams.

Good To have

- Exposure to high-availability or disaster-recovery architectures.
- Infrastructure-as-Code (Terraform, ARM/Bicep, CloudFormation) or configuration management (Ansible/Chef).
- Containers (Docker / Kubernetes).
- Cloud certifications (AZ-104, AWS SysOps/Solutions Architect) or MCSA/RHCSA.
- Any prior exposure to enterprise GIS or mapping platforms.

LocationThis is a Work from Office position, where your work location will be Pune.

📌 Enterprise Systems Engineer- Application Deployment & Infrastructure (India)
🏢 Terra Helix
📍 India