- ROLE AND RESPONSIBILITIES - E COMMERCE MANAGER AND E COMMERCE TEAM LEADER 1.

Managing

Product listings on E Commerce Platforms like Amazon, Flipkart. 2.

Creating Product

Listing and optimizing product titles, descriptions, and images.

- Updating prices, stock, and product availability regularly.
- Handling order processing and coordination with warehouse.
- Managing inventory to avoid stock-outs or overstock.
- Monitoring daily sales and performance reports.
- Running promotions, discounts, and deals.
- Handling customer queries and complaints.
- Managing returns, replacements, and refunds.
- Coordinating with courier/logistics partners.
- Ensuring timely dispatch and delivery of orders.
- Monitoring competitor pricing and market trends.
- Managing ratings, reviews,



and seller performance.
- Handling platform policies and compliance.
- Optimizing listings for better visibility and ranking.
- Coordinating with marketing team for campaigns.
- Managing seller accounts and health metrics.
- Preparing sales reports and analysis for management.
- Improving conversion rate and customer experience.
- Supporting overall online business growth and revenue. 21 One should have team handling skills, sales, and e commerce platforms. 22 Should have positive knowledge of system, MS excel, MS word, E mails.

📌 E-Commerce Team Leader (Gurugram)
🏢 Emerging Solutions
📍 Gurugram