ESSENTIALDUTIES AND RESPONSIBILITIES:

- Build, schedule, and consolidate product deliveries into truck loads through use of strategic routing software.
- Monitors driver’s activity throughout the day to ensure deliveries are completed, productivity and safety measures are achieved, and all issues are resolved before the end of day.
- Communicates and updates MSI personnel with delivery details including changes, delays, delivery or pickup times/etas, and special handling requests.
- Arranges for necessary preventive maintenance and repairs of equipment
- Serves as the catalyst for maintaining customer, driver, warehouse, sales and management satisfaction levels by meeting delivery expectations without compromising safety or productivity
- Monitor all transportation activities to ensure FMCSA and DOT compliance for both drivers and vehicles (Hours of Service, GVWR, DQ Files, Medical & License Expirations, etc.).
- Provides feedback to management for process improvement through running reports or onsite observations
- Collects, systematically uploads,



and stores all necessary documentation for outbound freight, driver compliance and vehicle maintenance records (Inspections, Citations, registration, POD's, Insurance, etc.) in accordance with DOT or Company guidelines.
- Monitors driver and equipment utilization -provide feedback for under or over utilization
- Partners with supply chain teams to solve delivery problems and strategies on process improvement
- Perform additional duties as required and or requested.

Desired Candidate Profile

 Experience using both warehouse and transportation systems. 

1-year minimum experience dispatching drivers.

Experience using routing Software; Descartes Software Preferred.

Experience using our Safety geared software; LYTX/ Drive Cam Preferred.

 Experience using ELD and asset tracking software; Geotab Preferred.

 Experience maintaining DOT compliance for both Drivers and Vehicles.

📌 Dispatch Support (Bengaluru)
🏢 MSI Services
📍 Bengaluru