Job Purpose

Lead the Sales team at OZEN VILLAS JAIPUR under the Director of Sales & Marketing, driving room, weddings, MICE, catering and inbound-segment revenue through proactive account management, current-business development and team leadership.

Key Responsibilities

People

- Leads the Wedding, Corporate & MICE, Inbound and Catering & Events sales teams to achieve segment revenue targets.
- Sets performance goals for the Sales team, coaches and conducts performance reviews.
- Identifies training needs within the sales team and coordinates with L&D.;
- Recruits and retains top sales talent across segments.
- Builds a collaborative culture between segment sales teams and Revenue/Marketing.
- Recognizes and rewards top sales performers to reinforce a high-performance culture.
- Coaches segment sales managers on pipeline discipline and account-planning rigor.
- Represents the sales function in EXCOM strategic discussions.
- Conducts quarterly business reviews with each segment sales manager.
- Builds a referral and repeat-business incentive programme for the sales team.

Product

- Develops and executes account-acquisition and key-account growth plans across corporate, MICE, wedding and inbound segments.
- Builds and maintains relationships with key corporate accounts, travel agents, DMCs and MICE planners.
- Represents the Resort at trade shows, sales missions and industry events to build market presence.
- Conducts periodic account reviews with top-tier clients to strengthen relationships.
- Ensures proposals and collateral consistently reflect the OZEN VILLAS JAIPUR luxury positioning.
- Ensures corporate/MICE proposals reflect the OZEN VILLAS JAIPUR brand standard and attention to detail.
- Ensures site-inspection experiences for prospective clients reflect the Resort's best presentation.
- Ensures FAM trips and client-hosting experiences showcase the Resort's signature strengths.

Process





- Reviews and approves proposals, contracts and rate agreements within delegated authority.
- Reports sales pipeline, conversion and account-performance metrics to the Director of Sales & Marketing.
- Sets segment-level revenue targets in alignment with the Resort's overall budget.
- Monitors competitor sales activity and market positioning in the Jaipur luxury segment.
- Provides market-intelligence input to the Director of Sales & Marketing for strategic planning.
- Maintains accurate CRM and pipeline documentation across the sales team.
- Coordinates handover of confirmed corporate/MICE business to Operations with complete briefs.
- Ensures compliance with credit-approval policy for all corporate accounts.
- Maintains segment-wise sales reporting cadence for EXCOM visibility.
- Maintains a structured account-planning template used consistently across the sales team.

Profit

- Owns sales-segment revenue vs. budget (Corporate, MICE, Inbound, Catering).
- Reviews pipeline conversion rate monthly and drives corrective action where targets are at risk.
- Negotiates key-account rates and contract terms to protect profitability.
- Reports segment revenue and forecast performance to the Director of Sales & Marketing.
- Identifies cross-sell opportunities between segments to maximize account value.
- Reviews contract terms for margin protection before final client sign-off.
- Reviews sales-team expense budgets (travel, client entertainment) for cost discipline.

Required Qualifications & Experience

- Bachelor's degree in Sales/Marketing/Hospitality; 8+ years of hospitality sales experience including 3+ years in a senior sales leadership role in a luxury property.
- Strong network across corporate, MICE and luxury travel-trade segments.

Required Skills & Competencies

- Strong negotiation and key-account management skills.
- Team-leadership and coaching capability.
- Commercial and forecasting acumen.
- Confident representation of the brand externally.

📌 Director of Sales (Jaipur)
🏢 THE OZEN COLLECTION
📍 Jaipur