Dialer Executive – Position: Dialer Executive Experience: 2 Years Key Responsibilities Manage and operate the Dial Shree dialer efficiently for daily outbound calling activities. Monitor call performance, connect rates, and agent productivity. Maintain accurate customer and call records in the CRM system .

Update lead status, follow-ups, dispositions, and customer information regularly. Generate and maintain daily, weekly, and monthly MIS reports . Analyze calling data and prepare performance reports for management.

Coordinate with the calling/sales team to improve productivity and lead conversion. Ensure accurate and timely data entry in both Dial Shree and CRM.

Required Skills &

Qualifications 2 years of relevant experience as a Dialer Executive or in a similar role.



Mandatory knowledge of Dial Shree dialer software. Strong working knowledge of CRM systems . Strong MIS skills , including data analysis, reporting, and maintaining dashboards/reports.

Excellent MS Excel skills — Pivot Tables, VLOOKUP/XLOOKUP, filters, sorting, formulas, and report preparation. Good analytical and problem-solving skills. Strong attention to detail and accuracy. Positive communication and coordination skills.

Ability to work with targets and handle high-volume calling data. Should be comfortable preparing and presenting daily/weekly/monthly MIS reports.

📌 Dailer Executive (Mumbai)
🏢 Om Saikrupa Associates
📍 Mumbai