Hiring Alert | Customer Support Specialist – US Healthcare Process

Location: Wagle Estate, Thane West

Role: Customer Support Specialist – US Healthcare Process

Shift: Rotational 24/7 | No Midnight Shifts

Working Days: 5 Days

Week Offs: 2 Rotational Week Offs

Salary: 4-5 LPA

Experience 1-3 years

Job Responsibilities

- Handle customer interactions and resolve queries effectively.
- Provide accurate and timely customer support.
- Maintain service quality and process accuracy.
- Handle high-volume calls and multitask efficiently.
- Follow process guidelines and customer service standards.

Eligibility

- HSC / Bachelor’s Degree or equivalent work experience.
- 1–3 years of experience in US Healthcare Customer Service.




- Medical Billing experience preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and customer-handling skills.
- Comfortable working in rotational shifts.

Preferred Experience

- Claims Processing

- Provider Support

- Patient Support

- Revenue Cycle Management (RCM)

- BPO / Healthcare Support

Benefits

Market-competitive salary & performance incentives Health benefits & paid time off

Training and continuous learning

Growth-oriented work environment

📌 Customer Support Specialist – US Healthcare Process (Thane)
🏢 Vrinda International
📍 Thane