25 Aug
|
NEXOTECH ADVANCE PRIVATE
|
Hyderabad
25 Aug
NEXOTECH ADVANCE PRIVATE
Hyderabad
Job Title: Customer Support Executive / Technical Support Executive – International Voice, Email & Chat Support
Eligibility:
- Minimum 1 year of experience in an International UK/US Voice Process (Mandatory)
- Fluent English communication (C1 Level) is mandatory
- Experience in Voice, Email & Chat Support
- Strong troubleshooting and customer service skills
- Ability to work in rotational shifts, including night shifts
- Immediate joiners preferred
- Language: Fluent English (C1 Level) – Mandatory Freshers also apply
Key Responsibilities:
- Provide technical support to international customers through voice, email, and chat.
- Diagnose and resolve customer issues efficiently.
- Maintain high customer satisfaction while meeting quality and productivity targets.
- Accurately document customer interactions and follow support procedures.
- Escalate complex technical issues when required.
Required Skills:
- Excellent verbal and written English communication (C1 Level)
- Strong technical troubleshooting abilities
- Customer-focused approach with problem-solving skills
- Basic computer proficiency and typing skills
- Ability to multitask in a quick-paced environment
- Minimum 1 Year (International UK/US Voice Process)
- Send CV8010207552Call/whtsApp
- JOBLOCATION-JAIPUR/INDORE/Mumbai
Pay: ₹30,474.57 - ₹45,855.80 per month
Benefits
- Health insurance
- Life insurance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer support: 1 year (Required)
Work Location: In person
📌 Customer Support | International Voice & Email Chat (Hyderabad)
🏢 NEXOTECH ADVANCE PRIVATE
📍 Hyderabad