25 Aug
|
Zenture IT Solutions
|
Pimpri-Chinchwad
25 Aug
Zenture IT Solutions
Pimpri-Chinchwad
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring current staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Pay: ₹24,472.57 - ₹29,854.48 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Pimpri-Chinchwad)
🏢 Zenture IT Solutions
📍 Pimpri-Chinchwad