25 Aug
|
Herewise Consultancy
|
Malad East
25 Aug
Herewise Consultancy
Malad East
HIRING ONLY FRESHERS | GRADUATED IN 2025 OR 2026
Customer Service Associate – International Voice Process
Work Location: Malad, Mumbai
Work Mode: Work from Office
Job Type: Full time | 5 Days Working | 2 Days Off | Night Shifts
Job Responsibilities
- Handle inbound customer calls for an international banking process.
- Assist customers with account, card, transaction, and service-related queries.
- Provide accurate information and resolve customer concerns professionally.
- Follow banking processes, compliance guidelines, and data-security procedures.
- Maintain excellent communication and deliver a high-quality customer experience.
- Document customer interactions accurately in the required systems.
- Escalate complex issues to the appropriate team when required.
Eligibility Criteria
- Strictly for Freshers who graduated in 2025 or 2026.
- Only for candidate who are in mumbai(no relcoation)
- Graduate in any discipline.
- Excellent spoken English and strong communication skills are mandatory.
- Comfortable interacting with international customers over voice.
- Comfortable working rotational and night shifts.
- Good customer-handling, listening, and problem-solving skills.
Why Join?
- Prospect to begin your career in an international banking process.
- Exposure to global customers and banking operations.
- Structured training and professional work environment.
- Career growth opportunities based on performance.
Recruitment Note Please apply only if you are a fresher who graduated in 2025 or 2026.
Interested candidates can share their updated resume for further details and screening.
Pay: ₹50,000.00 - ₹350,000.00 per year
Perks
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Service Representative-Only freshers who graduated in 2025-2026 needed (Malad East)
🏢 Herewise Consultancy
📍 Malad East