· Manage and maintain accurate customer data, track interactions and payment, and ensure timely follow-ups through the CRM system, and Payment coordinatore. · Improve customer satisfaction, strengthen client relationships, and support consistent sales and service performance and “Timely receipt of the outstanding payment is essential for the company to maintain smooth operations.”. · should know how to get the payment released by coordination · should take job if good follow up capability · should be valuable at maths,



which will help in payment coordination · maintain accurate and up to date customer data in CRM · timely follow-up and closure of customer leads · received payment entry and updates completed on time · customer issue resolution coordination · payment coordination and service towards customers · customer communication and response management · po entry and receiving updation · Update and maintain customer records in CRM (leads, contacts, interactions) · Record all customer calls, emails, and follow-ups in CRM · Track open leads / service requests and ensure timely follow-ups · Coordinate with internal teams for customer issue resolution · Generate and share CRM reports (leads, follow-ups, closures) · Monitor SLA timelines and flag delays or risks in advance (for Payment) · Ensure data accuracy and completeness in CRM system · Escalate unresolved customer issues or system gaps · Should be must in English · Good communication skills · Only married woman preferred Immediate hiring minimum 3 yrs experience

📌 Customer Relationship Manager (Raipur)
🏢 SK Universal
📍 Raipur