WE'RE HIRING | CRM EXECUTIVE Balaji Jeweltrends Pvt. Ltd. is looking for a smart, proactive and communication-focused CRM Executive to join our team in Andheri East, Mumbai – 400093 . We are a fine diamond jewellery manufacturer and wholesaler , and we are looking for someone who can build strong customer relationships while ensuring that no sales enquiry or follow-up is missed.
Key Responsibilities • Follow up with existing customers and prospective clients • Follow up on enquiries, quotations and pending orders • Coordinate between customers, sales, production, CAD, dispatch and accounts • Handle customer communication through calls, WhatsApp and email • Maintain accurate CRM/customer records • Track every enquiry from enquiry → quotation → follow-up → order • Reconnect with dormant customers and generate repeat business • Prepare daily/weekly follow-up reports • Ensure customer queries and requirements are closed on time What We're Looking For Excellent spoken and written English Robust follow-up and communication skills Proactive,
organised and responsible Positive attitude with excellent customer-handling skills Willingness to learn, grow and continuously upgrade skills Good knowledge of Excel/CRM tools Ability to coordinate with multiple teams Jewellery/diamond industry experience will be an advantage Most importantly: We want someone who is hungry to learn, disciplined with follow-ups and determined to take every task to closure.
Salary ₹20,000 – ₹40,000 per month , depending on experience and capability.
Location: Andheri East, Mumbai – 400093 Company: Balaji Jeweltrends Pvt. Ltd.
Position: CRM Executive – Sales Follow-up & Customer Coordination APPLY NOW Call / WhatsApp: (phone hidden) Email:
[email protected] If you are confident, articulate, proactive and enjoy building customer relationships, we would love to hear from you. #Hiring #CRMExecutive #MumbaiJobs #AndheriJobs #JobsInMumbai #JewelleryJobs #DiamondJewellery #FineJewellery #CustomerRelationshipManagement #SalesJobs #CRMJobs #HiringMumbai #BalajiJeweltrends #JewelleryIndustry
📌 Customer Relationship Management Executive (Mumbai)
🏢 BALAJI JEWELTRENDS
📍 Mumbai