We are looking for a motivated and customer-focused Customer Relationship Executive to manage customer interactions and ensure high levels of customer satisfaction. The candidate will be responsible for handling customer queries, maintaining strong relationships with clients, and providing excellent customer service through calls, emails, and messages.

Key Responsibilities

Handle inbound and outbound customer calls.

Respond to customer queries and resolve complaints effectively.

Maintain positive relationships with existing customers.

Provide information about products and services.

Follow up with customers regarding their requests or issues.

Maintain records of customer interactions in the system.

Coordinate with internal teams to resolve customer issues.

Required Skills

Good communication and interpersonal skills.

Ability to handle customer queries professionally.

Basic computer knowledge (MS Office, MS Excel,CRM tools).

Ability to work in a team environment

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Durgapur)
🏢 Maity Innovations
📍 Durgapur