25 Aug
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Vi (Vodafone Idea)
|
Pimpri-Chinchwad
25 Aug
Vi (Vodafone Idea)
Pimpri-Chinchwad
Walk-in customer handling at franchise stores — recent SIM activations (prepaid/postpaid), plan upgrades, MNP, SIM swaps Recharge and bill payment collection Handling KYC/documentation for activations per DoT norms Upselling VAS, device bundles, and postpaid conversions Resolving basic service complaints; escalating complex issues Maintaining daily activation and collection targets (linked to COCA incentive streams) Store hygiene, stock/SIM inventory reconciliation, and cash handling CAF (Customer Application Form) accuracy — errors here trigger penalties/clawbacks
📌 Customer Relationship Excutive (Pimpri-Chinchwad)
🏢 Vi (Vodafone Idea)
📍 Pimpri-Chinchwad