Designation - Booking Officer Job Role & Responsibility :
- Inbound Customer Support & Soft-Sales Process • Handle inbound calls received via toll-free number • Understand customer requirements related to relocation services • Explain company offerings and guide them through the booking process • Share quotations with interested customers • Coordinate and confirm bookings • Track shipments and provide timely updates to clients • Ensure smooth and qualified customer service experience throughout • There is no pressure friendly enviroment.