Company Description Namo Realty, part of NAMO GROUP, brings over 30 years of experience in the real estate industry, delivering residential and commercial developments and redevelopment projects. The company is recognized for its focus on trust, excellence, quality, and transparency in all operations. With a strong track record of completing projects efficiently, Namo Realty prioritizes customer satisfaction and long-term relationships.

Thousands of families have benefited from its developments, reflecting the company’s commitment to creating reliable living and working spaces. Potential team members join an organization that values professional integrity and sustained performance in a competitive market.

Role Description The CRM Real Estate role at Namo Realty is a full-time, on-site position based in Mumbai. The team member will manage customer interactions throughout the sales and post-sales lifecycle, including responding to inquiries, maintaining accurate client records in CRM tools, and coordinating site visits and documentation. Daily tasks include updating and tracking leads, following up with prospective buyers, supporting the sales team with timely information, and ensuring prompt resolution of customer concerns.





The role also involves generating CRM reports, monitoring customer feedback, and collaborating with internal departments to improve service standards and client satisfaction.

Qualifications

- Proficiency in CRM software and basic data management skills, with the ability to maintain accurate lead and customer records.
- Robust customer service and relationship management skills, including clear communication and a client-focused approach.
- Solid organizational and time-management abilities to handle multiple leads, follow-ups, and documentation concurrently.
- Basic understanding of real estate sales processes, property documentation, and post-sales service workflows.
- Comfort with MS Office (especially Excel), email tools, and report generation for management review.
- Ability to work on-site in Mumbai and collaborate effectively with sales, marketing, and operations teams.
- Prior experience in real estate CRM or customer support is preferred; familiarity with Mumbai real estate market is an advantage.
- Minimum of a diploma or bachelor’s degree in business, marketing, commerce, or a related field is beneficial.

📌 Crm real estate (Mumbai)
🏢 Namo Realty
📍 Mumbai