CRM, SALES COORDINATION & OFFICE ADMIN

Company: Asset Deals LLP

Location: Pune

Department: CRM / Sales Operations

Designation: CRM & Sales Coordinator

Reporting To: Senior CRM & Head HR – Head Office, Gurgaon

Employment Type: Full-Time

Industry: Real Estate – Channel Partner

Experience: 3+ Years

Salary: 40,000/- PM

Job Summary

Asset Deals LLP is looking for an experienced, organized and responsible CRM, Sales Coordinator & Office Admin for our Pune location.

The candidate will primarily be responsible for CRM management, sales coordination, sales MIS, pipeline tracking and reporting , along with handling the day-to-day administrative activities of the Pune office .

Key Responsibilities

1. CRM Management

· Manage and maintain the CRM for the Pune sales team. · Ensure all leads, opportunities, site visits and closures are updated accurately and on time.

· Monitor CRM data entered by the sales team and ensure data accuracy.

· Track lead and opportunity movement through different stages.

· Ensure proper tagging, categorization and status updates of leads.

· Identify gaps or incorrect information in CRM and coordinate with the concerned sales team for correction.

· Ensure compliance with CRM processes and guidelines defined by the Gurgaon Head Office.

1. Sales Coordination

· Coordinate with the Pune Sales Managers, TLs and Sales Executives regarding CRM-related activities. · Ensure timely collection and updation of sales activity data.

· Track pending CRM activities and coordinate with the concerned team members for closure.

· Support the sales team in maintaining accurate sales records.

· Coordinate with the Gurgaon CRM team for any CRM-related requirements, issues or process updates.

· Ensure CRM processes implemented by the Head Office are followed at the Pune location.

1. Site Visit & Sales Pipeline Tracking

· Maintain accurate records of scheduled, completed, postponed and cancelled site visits. · Ensure site-visit status is updated in the CRM.

· Track the sales pipeline from Lead → Site Visit → Negotiation → Booking/Closure .

· Monitor active opportunities and their current status.

· Highlight pending, inactive or stagnant opportunities to the Senior CRM.

· Track booking and closure data and ensure timely CRM updating.

1. MIS & Reporting

Prepare and share regular reports with the Senior CRM – Gurgaon Head Office , including: · Daily CRM activity report

· Lead status report





· Sales pipeline report

· Site visit report

· Booking and closure report

· Pending activity report

· Sales team CRM performance report

· Weekly MIS

· Monthly MIS

· Ensure all reports are accurate and submitted within defined timelines.

· Provide data and reports required by the Senior CRM and Management.

· Highlight discrepancies, gaps and unusual trends in the data.

1. CRM Process Compliance

· Implement CRM processes and SOPs communicated by the Gurgaon Head Office. · Ensure the Pune sales team follows the defined CRM processes.

· Monitor CRM hygiene and data quality.

· Conduct regular checks to ensure information is complete and updated.

· Escalate process deviations to the Senior CRM.

· Assist in implementing new CRM processes, systems and reporting formats.

1. Office Administration

- Manage the day-to-day administrative activities of the Pune office.
- Ensure the office is maintained in a clean, organized and professional manner.
- Coordinate with housekeeping, maintenance, security and other office service providers.
- Monitor office supplies, stationery and other administrative requirements.
- Maintain records of office assets, equipment and stationery.
- Maintain attendance and basic employee/retainer records for the Pune office.
- Coordinate with HR/Head Office for employee-related administrative requirements.
- Support onboarding arrangements for new employees, including seating, stationery, access and other basic requirements.
- Coordinate office repairs, maintenance and facility-related issues.
- Maintain records of vendor bills, office expenses and administrative purchases.
- Coordinate with vendors and service providers and ensure timely resolution of issues.
- Ensure adherence to company office policies and administrative guidelines.
- Support the Head Office in implementing administrative processes at the Pune location.

1. Coordination with Head Office – Gurgaon

· Maintain regular communication with the Senior CRM at the Gurgaon Head Office. · Participate in CRM review calls and meetings as required.





· Share daily/weekly updates with the Senior CRM.

· Coordinate on CRM-related issues, system requirements and process changes.

· Implement instructions and processes communicated by the Head Office.

· Act as the CRM point of contact for the Pune location .

Required Skills

· Strong CRM management experience

· Excellent MS Excel and MIS skills

· Strong data management and analytical skills

· Excellent coordination and communication skills

· Strong attention to detail

· Valuable understanding of sales processes and sales pipelines

· Ability to identify data gaps and discrepancies

· Strong follow-up and coordination with internal teams

· Ability to work independently and manage multiple activities

· Strong reporting and presentation skills

Qualification & Experience

· Graduate in any discipline.

· Minimum 3+ years of relevant experience in CRM, Sales Operations, Sales Coordination, MIS or a similar role.

· Experience in Real Estate / Real Estate Channel Partner business will be strongly preferred.

· Experience of working with sales teams and CRM platforms is required.

· Strong MS Excel and reporting skills are mandatory.

Preferred Candidate Profile

· Pune-based candidate preferred.

· Should have solid experience in CRM and Sales Operations .

· Should be comfortable coordinating with a central/head-office CRM team.

· Should be highly proficient in MS Excel and MIS reporting.

· Should be process-oriented and highly organized.

· Should have strong ownership and attention to detail.

· Should be comfortable working in a fast-paced, target-driven real estate environment.

· Knowledge of English, Hindi and Marathi will be preferred.

Reporting Structure

Location: Pune

Functional Reporting: Senior CRM – Gurgaon Head Office

CRM Function: Centralized CRM Team – Gurgaon

Coordination: Pune Sales Team / Sales Managers / TLs / Head

Experience: 3+ Years

Role Objective The primary objective of this role is to ensure strong CRM discipline, accurate sales reporting and smooth day-to-day office administration at the Pune location .

The candidate will act as the single point of coordination for CRM and office administration in Pune , ensuring that CRM data, sales pipeline, site visits, bookings, closures, MIS and administrative requirements are accurately managed and reported to the Gurgaon Head Office on time.

📌 CRM, Sales Coordinator & Office Admin (Gurugram)
🏢 Asset Deals
📍 Gurugram