CRM Executive – Department: CRM / Customer Support Experience: 0–6 Years (Pharma experience preferred) Key ResponsibilitiesHandle customer inquiries and provide timely support. Maintain customer records and update the CRM system. Coordinate with Sales, Dispatch, and Production teams for order status and follow-ups.

Resolve customer complaints and ensure customer satisfaction. Prepare daily MIS reports and follow-up updates. Maintain robust relationships with clients and distributors.

Required

SkillsGood communication and follow-up skills. Knowledge of MS Excel and CRM software. Strong coordination and problem-solving abilities. Attention to detail and documentation skills. Pharma industry experience is mandatory.

CRM Executive – (Brief)Department: CRM / Customer Support Experience: 0–6Years (Pharma experience preferred)



Key Responsibilities Handle customer inquiries and provide timely support. Maintain customer records and update the CRM system. Coordinate with Sales, Dispatch, and Production teams for order status and follow-ups.

Resolve customer complaints and ensure customer satisfaction. Prepare daily MIS reports and follow-up updates. Maintain strong relationships with clients and distributors.

Required

SkillsGood communication and follow-up skills. Knowledge of MS Excel and CRM software. Strong coordination and problem-solving abilities. Attention to detail and documentation skills. Pharma industry experience is mandatory.

📌 CRM Executive (Sahibzada Ajit Singh Nagar)
🏢 N B Healthcare
📍 Sahibzada Ajit Singh Nagar