1. Client Relationship & Account Strategy

- Serve as the primary day-to-day point of contact for key agency clients, maintaining high levels of satisfaction, retention, and trust.
- Deeply understand client industries, target audiences, brand voices, and business KPIs to provide proactive strategic inputs.
- Lead monthly performance reviews, brand alignment meetings, and strategic roadmapping sessions.

2. Briefing & Project Execution

- Analyze client requirements and transform ambiguous requests into explicit, structured, and inspiring creative briefs for design, video, copy, and web teams.
- Oversee project workflows, ensuring campaign deliverables, brand guidelines, and quality standards are consistently met.
- Manage timelines, feedback iterations, and sign-offs across multi-channel campaigns (social media, website builds, video production, performance assets).

3. Financial & Resource Management

- Prepare pitch decks, campaign proposals,



scopes of work (SOWs), and cost estimations.
- Monitor account profitability, budget utilization, and timely invoice clearances in coordination with internal operations.
- Identify upselling and cross-selling opportunities within existing client portfolios to drive agency revenue growth.

4. Team Collaboration & Quality Assurance

- Work closely with Creative Directors, Brand Strategists, Copywriters, and Production leads to ensure alignment on project objectives.
- Conduct strict quality control on all deliverables before client presentation to maintain visual and brand standards.
- Facilitate constructive feedback loops between clients and internal creative units.

Send application on : [email protected]

📌 Client Service - Account Manager (Mumbai)
🏢 Creative Khichdi
📍 Mumbai