Company Description Healix Technologies Pvt. Ltd. is a research and innovation company that supports educational institutions, healthcare organizations, startups, and enterprises in building strong research ecosystems. The organization focuses on developing innovation capabilities and solving complex challenges through consulting, talent development, and technology-driven solutions.

Healix

Technologies collaborates closely with partners to design customized programs that foster inquiry, creativity, and practical problem-solving. Team members work in a dynamic environment that values learning, collaboration, and impact-driven results.

Role Description The Campus Service Representative is a full-time remote role responsible for supporting and coordinating Healix Technologies’ engagement with educational institutions and campus partners. On a day-to-day basis, the representative responds to inquiries from students, faculty, and administrators, provides information on programs and services, and ensures timely resolution of campus-related requests.

The role involves scheduling and coordinating virtual sessions, maintaining accurate records of campus interactions, and following up on ongoing initiatives or support tickets. The representative collaborates with internal teams to relay campus feedback, assist with outreach campaigns, and contribute to a positive and consistent service experience for all stakeholders. This position requires proactive communication,



robust organizational skills, and the ability to work independently in a remote setting.

Qualifications

- Candidates should possess solid communication and interpersonal skills, including clear written and spoken English and the ability to interact professionally with diverse campus stakeholders.
- Candidates should possess customer service and relationship management skills, with experience handling inquiries, resolving issues, and maintaining a service-oriented approach.
- Candidates should possess organizational and time-management skills to handle multiple requests, schedule meetings, and keep accurate records in remote work environments.
- Candidates should possess basic technology and digital literacy skills, including proficiency with email, office productivity tools, online meeting platforms, and CRM or ticketing systems (or willingness to learn).
- Candidates should possess problem-solving and analytical skills to understand campus needs, identify appropriate solutions, and escalate issues when necessary.
- A bachelor’s degree or equivalent experience in administration, communication, education, or a related field is beneficial.
- Prior experience in campus operations, student services, customer support, or educational technology is an advantage.
- The ability to work independently, demonstrate reliability in a remote setup, and adapt to evolving processes and priorities is essential.

📌 Campus Service Representative (South Delhi)
🏢 Healix Technologies Pvt
📍 South Delhi