- – Study Abroad Counsellor

- Position: Study Abroad Counsellor – UK / USA / Canada / Australia / New Zealand
- Department: Counselling / Student Recruitment
- Location: Vadodara, Gujarat
- Experience: 1–5 Years
- Employment Type: Full-Time

- About the Role

- We are looking for a passionate and result-oriented Study Abroad Counsellor to guide students aspiring to pursue higher education in the UK, USA, Canada, Australia, and New Zealand.
- The candidate will be responsible for understanding students' academic and career goals, recommending suitable courses and universities, managing applications, coordinating with internal teams, and supporting students throughout the admission journey.
- The ideal candidate should have strong knowledge of the overseas education process, excellent counselling and communication skills, and a student-first approach.

- Key Responsibilities

- Student Counselling

- Counsel students regarding study-abroad opportunities across the UK, USA, Canada, Australia, and New Zealand.
- Understand students' academic background, career aspirations, budget, and preferred destination.
- Provide personalized guidance on courses, universities, intakes, eligibility, and career opportunities.
- Explain admission requirements, tuition fees, scholarships, accommodation, and living costs.
- Address students' and parents' queries professionally and build confidence in the application process.

- University &
- Course Guidance

- Recommend suitable universities, colleges, courses, and programs based on the student's profile.
- Maintain updated knowledge of university requirements, application deadlines, intakes, and admission criteria.
- Compare university options and explain their advantages, requirements, and career prospects.
- Stay updated with changes in international education policies and admission procedures.

- Application &
- Admission Management

- Assist students in preparing and submitting university applications.
- Review academic documents and identify eligibility or documentation gaps.
- Coordinate with students for required documents such as transcripts, passports, English-language test scores, SOPs, LORs, resumes, and financial documents.
- Follow up with universities and institutions regarding application status.
- Maintain accurate records of applications and student progress.

- Visa Guidance &
- Coordination

- Provide students with general guidance regarding the student visa process for the respective destination.




- Explain visa documentation, financial requirements, timelines, and interview preparation.
- Coordinate with the visa processing team to ensure applications are complete and submitted on time.
- Keep students informed about application and visa updates.
- Escalate complex visa matters to the appropriate senior/visa team.

- Student Follow-up &
- Conversion

- Follow up with prospective students through calls, WhatsApp, email, and other communication channels.
- Maintain regular communication with leads and applicants.
- Convert qualified enquiries into successful applications and enrolments.
- Maintain accurate records in CRM systems.
- Ensure timely follow-ups at every stage of the student journey.
- Achieve assigned counselling, application, conversion, and enrolment targets.

- Student Relationship Management

- Build long-term relationships with students and parents.
- Provide regular updates regarding applications, offers, fee payments, and visa processes.
- Handle student concerns and resolve queries promptly.
- Ensure a positive student experience from initial counselling through enrolment.

- Destination-Specific Responsibilities

UK Counselling

- Knowledge of UK universities, UCAS/direct applications, and major intakes.
- Understanding of undergraduate and postgraduate admission requirements.
- Knowledge of UK student visa requirements and relevant documentation.
- Ability to guide students on university selection and course progression.
- ?? USA Counselling
- Knowledge of US universities, colleges, and application processes.
- Understanding of undergraduate and postgraduate admissions.
- Knowledge of application requirements, intakes, scholarships, and standardized tests where applicable.
- Ability to guide students through university selection and application procedures.

Canada Counselling

- Knowledge of Canadian universities, colleges, programs, and admission requirements.
- Understanding of undergraduate and postgraduate application processes.
- Familiarity with Canadian study permit requirements and documentation.




- Ability to guide students regarding suitable institutions and programs based on their profile.
- ?? Australia Counselling
- Knowledge of Australian universities, colleges, and vocational education pathways.
- Understanding of admission requirements and major intakes.
- Familiarity with Australian student visa processes and documentation.
- Ability to guide students on course selection and career pathways.

New Zealand Counselling

- Knowledge of New Zealand universities, institutes, and available programs.
- Understanding of admission requirements and application procedures.
- Familiarity with New Zealand student visa documentation and process.
- Ability to recommend suitable programs based on student profiles.

Required Qualifications

- Bachelor's or Master's degree in any relevant discipline.
- 1–5 years of experience in overseas education counselling preferred.
- Freshers with strong communication skills and a genuine interest in the study-abroad industry may also be considered.
- Prior experience handling UK, USA, Canada, Australia, or New Zealand applications will be an advantage.

Required Skills

- Excellent verbal and written communication.
- Strong counselling and interpersonal skills.
- Good knowledge of overseas education processes.
- Strong convincing and negotiation abilities.
- Student relationship management.
- Positive follow-up and lead-conversion skills.
- Strong organizational and time-management skills.
- Ability to work with targets and deadlines.
- Proficiency in MS Office, CRM, email, and WhatsApp Business.
- Ability to handle multiple student applications simultaneously.

Key KPIs

- Number of students counselled.
- Lead-to-counselling conversion rate.
- Counselling-to-application conversion rate.
- Application-to-offer conversion rate.
- Offer-to-enrolment conversion rate.
- Monthly application and enrolment targets.
- Student follow-up and response rate.
- Application accuracy and documentation quality.
- Student satisfaction and retention.
- Timely completion of applications and follow-ups.

Ideal Candidate

- The ideal candidate should be student-focused, target-oriented, confident, persuasive, and knowledgeable about international education. They should be capable of simplifying complex admission and visa information and helping students make informed decisions about their international education journey.

- Career Mission

“Guide Aspirations.

Build

Careers.

Create Global

Opportunities.”

📌 Career Counselor (Vadodara)
🏢 Kanan.co
📍 Vadodara