Key tasks lists for BDM

Operational Management

- Lead the day-to-day operations of the Home & EU division, ensuring efficient and high-quality service delivery.
- Oversee the end-to-end student recruitment and admissions process from enquiry to enrolment.
- Ensure operational activities are delivered in accordance with company policies, service standards, and university requirements.
- Monitor operational performance and implement corrective actions to improve efficiency and productivity.
- Identify operational bottlenecks and implement process improvements to enhance workflow and turnaround times.

Business Development & Commercial Growth
- Develop and execute student recruitment strategies to achieve agreed enrolment and conversion targets.
- Generate qualified student applications through direct recruitment, referral networks, and strategic business development initiatives.
- Expand and strengthen relationships with educational consultants, B2B partners, referral partners, and other recruitment channels.
- Contribute to revenue growth by increasing student enrolments and strengthening commercial partnerships.

Partnership & Stakeholder Management
- Build and maintain strong relationships with universities, educational institutions, referral partners, and external stakeholders.
- Act as the primary operational contact for key partners and ensure effective communication.
- Represent GECC professionally during meetings, networking events, exhibitions, and partner engagements.
- Maintain strong relationships with prospective students and provide an exceptional client experience throughout the recruitment journey.

Leadership & Team Management
- Provide leadership, guidance, and day-to-day support to the Home & EU Operations team.
- Mentor, coach, and develop team members to improve performance and professional growth.
- Foster collaboration between Operations, Admissions, Compliance, Finance, Marketing, and other departments.
- Promote a culture of accountability, professionalism, continuous improvement, and teamwork.

Performance & Quality Management
- Monitor departmental KPIs, recruitment performance, conversion rates, and service quality.




- Analyse operational data and prepare reports to support strategic and operational decision-making.
- Ensure departmental objectives and performance targets are consistently achieved.
- Drive continuous improvement initiatives to enhance operational effectiveness and customer satisfaction.

Compliance & Risk Management
- Ensure compliance with UK Higher Education regulations, university partner requirements, and internal company procedures.
- Maintain accurate records within CRM and student management systems.
- Ensure all student documentation and operational processes meet compliance and audit requirements.
- Support the resolution of complex student cases while maintaining regulatory and ethical standards.

Strategic Planning & Business Improvement
- Contribute to the development and execution of the Home & EU operational strategy.
- Provide market intelligence, competitor insights, and recommendations for business growth.
- Support senior management in forecasting, operational planning, and resource allocation.
- Identify innovative opportunities to improve operational efficiency, profitability, and long-term business sustainability.

Reporting & Administration
- Prepare regular operational, recruitment, and performance reports for senior management.
- Maintain accurate operational records, documentation, and management information.
- Monitor recruitment trends and provide recommendations based on data-driven insights.

· Ensure timely reporting of departmental activities, achievements, and performance metrics. Required Skills for Business Development Manager

Experience

- Minimum 2- 3 years of experience in education consultancy, international student recruitment, or higher education operations.
- Minimum 2 years of experience in a supervisory, team lead, or management role.




- Proven experience in managing end-to-end student recruitment and admissions processes.
- Demonstrated experience in business development, partnership management, and achieving commercial targets.
- Experience working with UK and/or European higher education institutions is highly desirable.

Knowledge
- Strong understanding of the UK Higher Education sector, including undergraduate, postgraduate, and foundation pathways.
- Good understanding of student recruitment cycles, conversion strategies, and enrolment management for the Home & EU operations.
- Knowledge of CRM systems, recruitment platforms, and operational reporting tools.

Skills & Competencies
- Excellent leadership, people management, and team development skills.
- Strong operational planning and process improvement capabilities.
- Proven ability to develop business opportunities and build strategic partnerships.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong analytical, commercial, and problem-solving abilities.
- Ability to manage multiple priorities and work effectively under pressure.
- Excellent organizational and time management skills.

Personal Attributes
- Results-oriented with a strong commercial mindset.
- Professional, ethical, and committed to delivering exceptional customer service.
- Self-motivated with the ability to work independently and take ownership of responsibilities.
- Strong attention to detail and commitment to operational excellence.
- Adaptable, proactive, and able to drive continuous improvement.
- Cooperative team player with the ability to influence and build positive working relationships.

Eligibility
- Able to work independently and as part of team
- Strong proficiency in English (Written & Spoken)
- Willingness to work full-time.
- Flexibility attending recruitment events, university meetings, exhibitions
- Occasional travel where required.
- Experience: Minimum 2 years in Education & Recruitment industry, specifically UK Admission
- Time-conscious and deadline driven
- Experience in B2B and B2C student markets in Pan India

📌 Business Development Manager - International Student Recruitment, India (Bengaluru)
🏢 GECC - Study Abroad
📍 Bengaluru