- Driving revenue growth across all sales channels.

- Leading and developing the sales team.

- Improving sales processes and operational efficiency.

- Taking ownership of customer escalations.

- Driving business development initiatives.

- Building a high-performance sales culture.

- Providing management with proactive business insights and recommendations.

Roles & Responsibilities 1. Revenue Growth

- Own monthly and quarterly sales targets.

- Improve conversion rates across inbound and outbound channels.

- Identify recent revenue opportunities.

- Increase average order value and repeat customer business.

2. Team Leadership

- Lead the daily sales meetings with clear action items.

- Coach and mentor all sales executives.

- Conduct weekly performance reviews.

- Monitor productivity and ensure accountability.

3. Sales Operations

- Monitor CRM hygiene and pipeline health.





- Ensure all leads are assigned and followed up within SLA.

- Improve inquiry-to-order conversion.

- Reduce lead leakage.

4. Business Development

- Develop new outbound sales initiatives.

- Explore partnerships and new customer segments.

- Build strategies for enterprise and corporate accounts.

- Launch initiatives that generate incremental revenue.

5. Process Improvement

- Create and improve sales SOPs.

- Identify bottlenecks in the sales cycle.

- Recommend automation and process improvements.

- Improve coordination between Sales, Production, and Logistics.

6. Customer Experience

- Own all major customer escalations.

- Ensure complaints are resolved within SLA.

- Improve customer satisfaction.

📌 Business Development Manager (Bengaluru)
🏢 BoxUp Luxury gifting Private
📍 Bengaluru