25 Aug
|
Digenie
|
Chennai
– BUSINESS DEVELOPMENT ASSISTANTClient Acquisition & Relationship ManagementLocation: Egmore, Chennai
Company: Digenie
Type: Full-time / On-site
Working Days & Timings: Monday – Saturday, 9:30 AM – 7:00 PM
IMPORTANT — READ BEFORE APPLYING
- This is a full-time, on-site position based in Egmore, Chennai.
- Please read the complete before applying.
- This is a client-facing business development and relationship management role.
- The role involves prospecting, outreach, client communication, meetings, presentations, follow-ups and client acquisition.
- The position has monthly client acquisition targets.
- Regular travel within Chennai for client meetings will be required.
- Occasional travel to other cities may also be required.
- Candidates should apply only if they are comfortable with the responsibilities, targets and travel requirements described below.
ABOUT DIGENIEDigenie is a digital services and business solutions company with over a decade of collective experience, serving businesses across India, the UK, the US and Canada.
Our services include
- Digital Marketing & Social Media
- Web & App Development
- Staffing Solutions
- Translation Services
- Data Analytics
- Technology & Business Solutions
We provide customized, research-driven solutions based on each client's business requirements and objectives. ROLE OVERVIEWWe are looking for a Business Development Assistant to support Digenie's client acquisition and business growth.
The role involves identifying businesses that could benefit from our services, approaching relevant decision-makers, understanding their requirements, presenting suitable solutions and developing relationships that can eventually convert into business.
You will manage opportunities through the process of:
Prospecting → Outreach → Requirement Understanding → Presentation → Follow-up → Conversion → Relationship Management
This is not a purely desk-based or back-office role. It requires regular communication with businesses and decision-makers, client meetings and proactive follow-up.
KEY RESPONSIBILITIESBusiness Development &
- Lead Generation
- Research businesses, industries and potential markets.
- Identify companies that may require Digenie's services.
- Identify relevant founders, business owners and decision-makers.
- Build and maintain a pipeline of potential clients.
- Initiate conversations through calls, WhatsApp, email, LinkedIn, networking and other channels.
- Explore new methods and channels for generating business opportunities.
- Proactively identify and pursue new opportunities rather than relying only on leads provided by the company.
Client Communication & • Requirement Understanding
- Communicate professionally with business owners, founders and senior decision-makers.
- Understand the client's business, objectives and challenges.
- Identify their marketing, technology or business requirements.
- Explain Digenie's services clearly and confidently.
- Recommend relevant services based on the client's requirements.
- Answer initial queries and coordinate with the appropriate internal team when technical or specialized information is required.
Relationship Management
- Build professional relationships with prospective clients.
- Maintain regular communication throughout the decision-making process.
- Follow up consistently on open opportunities.
- Understand changing client requirements and identify potential future opportunities.
- Maintain a positive and professional experience for prospects throughout the business development process.
- Develop relationships that can lead to repeat business, referrals and long-term opportunities.
Meetings & • Presentations
- Schedule and attend meetings with prospective clients.
- Present Digenie's services, capabilities and relevant solutions.
- Understand requirements during client discussions.
- Prepare or coordinate proposals and presentations with internal teams.
- Participate in commercial discussions and negotiations when required.
- Represent Digenie professionally during client interactions.
Client Acquisition & • Target Achievement
- Take ownership of opportunities from initial contact through conversion.
- Convert qualified prospects into active, paying clients.
- Maintain an organized pipeline and follow-up schedule.
- Track prospects, discussions, proposals and conversion status.
- Identify reasons for stalled or lost opportunities.
- Continuously improve outreach, follow-up and conversion approaches.
- Work towards the monthly client acquisition targets set by the company.
Performance incentives may be provided for achieving or exceeding applicable targets, as per company policy. Internal Coordination
- Coordinate with Digenie's creative, digital marketing, technology and other teams.
- Communicate client requirements accurately to the relevant teams.
- Assist in preparing proposals, presentations and service recommendations.
- Coordinate internally to obtain information required for prospective clients.
- Ensure smooth communication between prospects and internal teams.
RELATIONSHIP MANAGEMENT VS. DIRECT SALESWhile client acquisition and revenue generation are important objectives, this role is not limited to straightforward transactional selling. A significant part of the role involves:
Understanding the client's business → Identifying their requirements → Building trust → Presenting the right solution → Maintaining the relationship → Converting the opportunity into business.
The candidate should therefore be comfortable with both relationship building and measurable client acquisition.
TRAVEL REQUIREMENTSThis is an on-site role based in Egmore, Chennai.
The position also involves
- Regular travel within Chennai for client meetings.
- Visiting client offices and other professional locations when required.
- Occasional travel to other cities for client meetings or business development activities.
Candidates should be comfortable with these requirements before applying. WHAT WE'RE LOOKING FOR
- Strong verbal and written communication skills.
- Good interpersonal and relationship-building skills.
- Professional and confident communication style.
- Ability to speak with business owners and senior decision-makers.
- Solid listening and requirement-understanding skills.
- Good market research and prospecting ability.
- Strong follow-up discipline.
- Ability to identify and develop business opportunities.
- Good presentation and persuasion skills.
- Basic negotiation skills.
- Ability to work independently and take initiative.
- Good coordination and organizational skills.
- Comfortable with measurable performance targets.
- Comfortable with client-facing work and travel.
IDEAL CANDIDATEThe ideal candidate
- Enjoys interacting with people and building professional relationships.
- Is comfortable initiating conversations with unfamiliar businesses.
- Can confidently communicate with founders, business owners and decision-makers.
- Is proactive rather than waiting for leads to be provided.
- Is persistent and disciplined with follow-ups.
- Can maintain relationships over multiple interactions.
- Understands that good business development starts with understanding the client's problem before recommending a solution.
- Is comfortable attending meetings and representing Digenie professionally.
- Is motivated by business growth and measurable results.
- Can handle rejection professionally and continue pursuing relevant opportunities.
QUALIFICATIONS
- Bachelor's degree in Business Administration, Marketing, Commerce or a related field is preferred.
- Prior experience in Business Development, B2B Sales, Client Acquisition, Relationship Management or a similar role is an advantage.
- Freshers with strong communication, interpersonal and problem-solving skills may also be considered.
- Knowledge of digital marketing, web development or technology services will be an advantage.
- Experience communicating with businesses, founders or decision-makers will be preferred.
ROLE EXPECTATIONSBefore applying, please ensure you are comfortable with:
- Monday–Saturday, 9:30 AM–7:00 PM
- Full-time, on-site work at Egmore, Chennai
- Client-facing responsibilities
- Prospecting and lead generation
- Direct outreach and cold communication
- Client meetings and presentations
- Regular follow-ups
- Relationship management
- Client acquisition
- Monthly performance targets
- Regular travel within Chennai
- Occasional inter-city travel
- Working with multiple internal teams
Please read the entire carefully before applying.
If you are looking specifically for a purely desk-based, finance, accounting, administrative, back-office or non-client-facing position, this role may not be the right fit.
📌 Business Development Assistant (Chennai)
🏢 Digenie
📍 Chennai