Brand Growth Associate

Location: Delhi, India (hybrid)

Type: Full-time

Company Description:

Helium is an AI-driven personalization platform built for eCommerce brands, enabling them to tailor every aspect of a user’s journey on their website. By combining product intelligence, visitor insights, and brand data, Helium helps brands understand each visitor’s unique context and preferences. This allows for highly personalized experiences that improve customer engagement and increase conversion rates.

The platform integrates smoothly with existing systems, making it easier for brands to deliver relevant content and product recommendations at scale. Helium offers a modern, data-focused environment for professionals interested in shaping the future of personalized digital commerce.

About The Role:

The person will directly support day-to-day brand CRO work – research, analysis, initiative building – while also owning communication and coordination so nothing falls through the cracks. The split is roughly: help build the brand-facing work, and run the operational layer around it.

Over time, as they show they can handle it, this person can take on more ownership of specific brand relationships and CRO outputs. But day one, this is a support and execution role The role has two halves: brand-facing coordination and communication, and hands-on CRO building – turning research into mockups and initiatives grounded in Helium's actual product surfaces.

What You'll Do:

Brand-facing

- Help build CRO research and initiatives for brand clients – consumer voice audits, benchmark analysis,



first-pass drafts of drop mechanics and creative briefs – that get reviewed and refined before going to brands.
- Pull and interpret basic data from Helium analytics (conversion rates, traffic by page, attribution) to support initiative recommendations.
- Spot patterns across multiple brand accounts (for example, a checkout abandonment issue showing up in more than one brand) and raise it as a company-level initiative, unprompted.
- Own brand communication threads, status updates, deliverable handoffs, escalations and follow-ups on sign-offs.
- Flag blockers early instead of letting them sit unresolved.
- Translate brand asks and internal decisions into Linear issues, correctly tagged and linked.

Must Have-Skills:

- Terse, structured written communication – explicit next steps, no essays.
- Working fluency in Linear or a similar issue-tracking tool, or a fast learner – understands project structure, statuses, and labels, not just “create ticket.”
- Has actually built something with Claude – a workflow, an automation, a prompt chain. Proof they can use AI tools to draft research, structure tickets, and summarise threads faster than doing it manually.
- Comfortable working with basic data – can read a conversion or traffic report and pull out what matters, without needing it fully interpreted for them.
- Organised and reliable – doesn't drop threads or let follow-ups slip

Nice To Have:

- D2C or Shopify ecosystem familiarity.
- CSM, or generalist ops background
- Experience using AI tools for research synthesis.

Send your resumes at [email protected]

📌 Brand Growth Associate (New Delhi)
🏢 Helium
📍 New Delhi