Company Description KATCH GO is an innovative ticketing solution transforming the bus industry through a user-friendly point-of-sale system that enables operators to sell tickets directly onboard. By streamlining the boarding process and reducing wait times, KATCH GO enhances the travel experience for passengers using mobile payments and contactless cards. Operators benefit from real-time data analytics to optimize routes, improve efficiency, and support better communication with passengers via notifications about route changes and promotions.

The platform is scalable for fleets of all sizes and is designed to promote public transport use while supporting sustainability. KATCH GO focuses on combining technology, convenience, and operational insight to shape the future of bus travel.

Role Description The Back Office Manager at KATCH GO is a full-time, on-site role based in Ahmedabad. This role oversees day-to-day back office operations, including managing documentation, ticketing records, and internal processes to ensure smooth functioning of the ticketing platform and operator support.

The Back Office

Manager coordinates with operations and finance teams to handle reconciliations, reporting, and data accuracy, while maintaining organized office administration procedures.

Responsibilities include supervising back office staff, monitoring workflow and performance, implementing process improvements,



and ensuring timely communication with internal stakeholders. The role also involves preparing operational and financial summaries, supporting compliance with company policies, and contributing to continuous efficiency and service quality enhancements.

Qualifications

- Candidates should possess strong skills in Back Office Operations and Office Administration to manage documentation, records, and internal workflows.
- Candidates should possess capabilities in Operations Management to oversee processes, optimize efficiency, and support cross-functional coordination.
- Candidates should possess solid Finance-related skills to handle reconciliations, basic reporting, and support accurate data management.
- Candidates should possess effective Communication skills to collaborate with teams, provide clear updates, and maintain professional interactions with stakeholders.
- Relevant qualifications such as a bachelor’s degree in Business Administration, Commerce, or a related field are beneficial.
- Experience in transport, logistics, SaaS, or technology-enabled services, along with proficiency in spreadsheets and ERP or ticketing systems, is an advantage.
- Strong organizational abilities, attention to detail, problem-solving skills, and the capacity to work effectively in a rapid-paced environment are preferred.

📌 Back Office Manager (Ahmedabad)
🏢 KATCH GO
📍 Ahmedabad