Location: Mumbai | Experience: 2–5 years | Function: Strategy & Operations | Reporting to: Founder

About the Role

This is a high-ownership, cross-functional role at the intersection of strategy, business development, customer operations and execution. We are looking for a highly driven Associate, Strategy & Operations to work directly with the Founders and take ownership of strategic and commercial initiatives.

Key responsibilities

Opportunity Assessment

- Identify potential use cases across banks, large and medium enterprises
- Develop hypotheses around customer pain points, market prospect
- Design potential solutions
- Validate through customer conversations

Sales & Business Development
- Build and maintain target list of accounts and map key decision makers
- Support the sales pipeline: Introduction pitches, demos, follow ups
- Prepare commercial collaterals: Sales decks, NDA, MoU, SOP, SOWs, etc.

Customer success operations

- Coordinate with stakeholders during pilot
- Track implementation milestones
- Resolve blockers across product, engineering, and customer teams
- Measure pilot KPIs and prepare review reports
- Convert successful pilots into commercial deployments

What are we looking for?

- 2–5 years of relevant experience is preferred.
- Preferred background: Enterprise sales, product management, founder office, strategy & consulting




- Experience within or selling to banks, NBFCs, fintechs highly preferred

Career Path

This role is intended to be a high-trajectory generalist role. A successful candidate can move into critical roles like Chief of Staff, Product or Sales within 24 months based on the individual's strengths.

What you'd love about the role:

Join Vectra at the beginning of its journey and work directly with the Founders across strategy, customers, product, sales and company building.

- Interact directly with senior executives at financial institutions and enterprises.
- Take ideas from hypothesis to customer validation to commercial deployment
- Take on significant ownership early in your career.

Values

- Intellectual curiosity: Comfortable going deep into unfamiliar industries and problems
- Analytical rigour: Ability to generate hypothesis and break down problems into small parts
- Commercial orientation: Thinks customers, economics and outcomes
- Ownership and high agency: Does not need to be told what to do, low ego and strong bias for action

About Vectra

Vectra is leading the opportunity to help enterprises enable programmatic, blockchain based payments. Founded by fintech operators with 20+ years across high growth fintechs and backed by Blume Ventures and Saison Capital.

📌 Associate, Strategy & Operations (Mumbai)
🏢 Vectra Pay
📍 Mumbai