Ways of Working - /n Office / Field: Employees are expected to work from the office on all days out /n of their respective base locations. /n /n About the Team - /n Swiggy Dineout is building India’s largest dining out platform that processes more than 100M /n diners for its partner restaurants across its network for 21000 restaurants in 34 cities and /n growing. We are striving to augment our consumer promise of enabling unparalleled /n convenience by helping diners explore restaurants across all categories - from QSRs, cafes, /n casual dining, premium, fine dining and more and offer the widest range of offers on restaurant /n bills through easy payments on the app. We are on a mission to change the way India dines out. /n If you are a foodie and equally passionate to redefine the experience of dining out, join our team /n to be a part of the Swiggy ride! /n Dineout is present in 34 cities across India and we have partnerships with more than 21,000 /n restaurant partners where users can save up to 40% on their dining bills when they pay their /n restaurant bills using the dine out feature on the Swiggy app /n /n Role Summary - /n The role holder is expected to oversee the onboarding and account management activities on /n the ground regularly. Meet top accounts consistently to understand partner mindset, investment /n appetite, growth goals to grow the business. Resolve queries and objections posed by the /n partners and support the front line in meeting their targets. /n /n Responsibilities - /n Account &

• Partner Relationship Management /n ● Discuss the P &

• L of the top restaurant partners to enable them see performance /n opportunities/misses; analyze revenue expectations and investment capability.



/n ● Structure the commercial understanding between the account and Swiggy for existing /n and new accounts and propose revisions/changes seasonally or when agreed upon. /n ● Articulate insights that can help partners in taking necessary corrective actions for growth /n by activating the right growth metrics/levers /n ● Meet the competitor‘s top accounts to gather insights on competitor actions and propose /n counter measure /n Data Interpretation : /n ● Track Weekly Account Growth / Degrowth at portfolio /city level and RCA the reasons of it /n ● Track performance of Low Counter Share Outlets on the platform &

• Build plans. /n Interaction with Stakeholders: /n ● Interact with partner support (discount change, Restaurant Display page etc.), sales /n operations (competition comparison data, or any ongoing festival data etc.) and finance /n team ( reconciliation of payouts, queries on GST etc, amount not credited to partner /n accounts etc.). /n Functional Competencies: /n ● Understand Dine Out offerings and gain clarity of growth levers. /n ● Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per /n order (Ads RPO) , Commission Revenue per order and its constituents such as Average /n Order Value (AOV) /n ● Knowledge of the partner app features and user interface.



/n ● Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate /n Understanding of Conversion Funnel - /n Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition /n Desired Skill : /n ● Graduate with 4-6 years of field sales experience

• Fluency in local language and working /n knowledge of English /n ● Valuable working knowledge and experience of e-commerce activities and all online /n marketing channels /n ● Confident, Pleasing, and a go-getter personality /n ● Effective communication skills /n ● Attitude &

• Aptitude for Sales /n ● Analytical, good Excel skills. /n ● The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules /n ●Leadership and Influencing skills: Identify, build, and use a wide network of contacts with /n people at all levels, internally and externally. Achieves a good result through a well-planned /n approach. /n ● Initiative &

• Flexibility: Recognizes the need to adapt to change & implement appropriate /n solutions. Be able to identify opportunities and recommend/influence change to increase /n the effectiveness and success of campaigns. /n ● Creativity &

• Initiative: Demonstrate creativity & originality in your work and have the /n personal drive and initiative to bring about change and help drive the business /n forward. /n ‘We are an equal opportunity employer and all qualified applicants will receive consideration for /n employment without regards to race, color, religion, sex, disability status, or any other /n characteristic protected by the law‘

📌 Assistant Manager- Strategic Account Sales (Mumbai)
🏢 Swiggy
📍 Mumbai