–

- Assistant Manager/Manager –
- SalesPosition Details

Job Title: Assistant Manager / Manager –

- Sales

Experience: 5–10 Years

Location: Mumbai

Number of Openings: 3

Employment Type: Full-Time

Industry: IT Services | SaaS | CCaaS | Contact Centre Solutions | Customer Experience (CX)About the Role

We are looking for an experienced and results-driven Assistant Manager/Manager –

- Sales to drive enterprise business growth across Bangalore, Gurgaon, and Mumbai.

The ideal candidate will have strong experience in IT SaaS, CCaaS, Cloud SaaS, Enterprise Sales, Contact Centre Solutions, or Customer Experience (CX) technology sales. The role requires a consultative sales professional capable of managing the complete enterprise sales cycle and engaging with senior business and technology decision-makers.Key Responsibilities

- Identify, prospect, and acquire new enterprise customers through cold calling, networking, referrals, digital outreach, and strategic lead generation.
- Build and manage relationships with CXO-level decision-makers, including CEOs, CIOs, CTOs, Heads of IT, Customer Experience, Operations, and Contact Centre leaders.
- Drive the complete B2B enterprise sales cycle, including:
- Lead generation
- Opportunity qualification
- Solution presentations and product demonstrations
- Proposal creation
- Commercial negotiations
- Deal closure
- Understand customer business challenges and recommend suitable Contact Centre, Cloud Communication, SaaS, CCaaS, CPaaS, and Customer Engagement solutions.
- Develop strategic account plans to maximise customer acquisition and revenue growth.
- Manage and strengthen relationships with existing customers, channel partners, alliances, and technology partners.
- Collaborate with Pre-Sales, Marketing, Product, Delivery,



and Technical teams to deliver customer-centric solutions.
- Maintain accurate sales forecasts, pipeline reports, and business updates through CRM tools.
- Conduct market and competitor research to identify new business opportunities.
- Achieve and consistently exceed monthly, quarterly, and annual sales targets.
- Ensure compliance with company policies, ethical business practices, and sales governance.
- Mentor junior sales professionals and contribute to building a high-performing sales team.

Mandatory Experience Candidates must have 5–10 years of relevant experience in one or more of the following areas:

- IT Sales
- Enterprise Sales
- SaaS Sales
- Cloud SaaS Sales
- CCaaS Sales
- Software Sales
- Solution Selling
- B2B Business Development
- Technology Sales
- Alliance &
- Partnership Sales

Domain Experience –
- Highly Preferred

Candidates should have direct experience selling solutions in one or more of the following domains:
- Contact Centre Solutions
- CCaaS –
- Contact Centre as a Service
- CPaaS –
- Communication Platform as a Service
- Unified Communications / UCaaS
- Omnichannel Customer Engagement Platforms
- Cloud Telephony &
- Voice Solutions
- CRM &
- Customer Experience (CX) Solutions
- WhatsApp Business API (WABA)
- AI-powered Customer Engagement Platforms
- Enterprise Digital Transformation Solutions

Preferred Candidate Background Candidates with relevant sales experience from SaaS, CCaaS, Cloud Communication, Contact Centre, CX,



or Enterprise Technology companies will be preferred.

Experience with similar enterprise communication and customer engagement platforms such as:

- Exotel
- Servetel
- Acefone
- Capture
- LeadSquared
- ConVox
- Genesys Cloud CX
- NICE CXone
- Ameyo
- Ozonetel
- Talkdesk
- RingCX
- Amazon Connect
- JustCall
- CloudTalk
- MyOperator

or similar organisations in the SaaS / CCaaS / Cloud Communication / CX technology ecosystem will be an advantage.Required Qualifications

- Bachelor's degree in B.E./B.Tech or an equivalent technical qualification.
- MBA in Marketing or an equivalent postgraduate qualification will be an added advantage.
- Strong and proven track record of achieving revenue targets and managing enterprise accounts.

What We're Looking For We are looking for professionals who:
- Have a strong background in Enterprise Technology Sales.
- Have direct exposure to selling SaaS, CCaaS, Cloud Communication, Contact Centre, UCaaS, CPaaS, CRM, or CX solutions.
- Possess excellent consultative selling and enterprise account management skills.
- Are confident interacting with CXO-level stakeholders and senior decision-makers.
- Can understand complex customer requirements and translate them into business-focused technology solutions.
- Have excellent communication, presentation, and negotiation skills.
- Are self-driven, target-oriented, and passionate about business growth.
- Thrive in a rapid-paced, collaborative, and performance-driven environment.
- Demonstrate strong business acumen, strategic thinking, and problem-solving capabilities.
- Are capable of building long-term customer relationships and driving sustainable revenue growth.

Interested can share resume here - [email protected]

📌 ###Assistant Manager/Manager – Sales### (Mumbai)
🏢 AppZime Technologies
📍 Mumbai