About the Role

We are looking for an Assistant Manager to manage and support the FOS team in the Support & Claims Process. The role involves team management, data handling, performance tracking, and coordination with internal teams. Regular field visits will be required as part of the role.

Key Responsibilities

- Manage and support the FOS team.
- Monitor team performance, productivity, and daily activities.
- Conduct regular field visits to support and monitor team members.
- Coordinate with FOS teams on support and claims-related processes.
- Track and manage operational data.
- Prepare and maintain MIS reports and performance dashboards.
- Analyze data and identify performance gaps.
- Use Advanced Excel for reporting, analysis, and data management.
- Coordinate with internal teams to resolve operational issues and escalations.
- Conduct regular team reviews and provide guidance to team members.




- Ensure process adherence and timely closure of assigned tasks.

Mandatory Requirements

- 1–2 years of team handling experience is preferred.
- Advanced Excel and data management skills are mandatory.
- Good knowledge of Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
- Good communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Willingness to travel for regular field visits is mandatory.
- Experience in Insurance / BFSI will be an added advantage.
- Ability to work in a rapid-paced environment.
- Working Days: 6 Days Working

? Share CV: [email protected]

? Contact: Raksha Shukla – (phone hidden)

📌 Assistant Manager (Gurugram)
🏢 Policybazaar.com
📍 Gurugram