Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Site Reliability Engineering

Positive to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by continuously monitoring and analyzing various components of essential business systems. This role requires a proactive approach to identifying and resolving issues that may impact system performance or availability. The position demands collaboration with different teams to ensure seamless operation and quick restoration of services when disruptions occur.

The engineer plays a vital role in maintaining the stability and reliability of critical applications, often working under pressure to diagnose complex problems and implement effective solutions promptly.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system reliability and performance.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist in the development and implementation of monitoring tools to detect potential issues early.
- Support junior team members by sharing knowledge and providing guidance on best practices.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Site Reliability Engineering.
- Strong understanding of system architecture and infrastructure components.
- Experience with incident management and root cause analysis.
- Ability to automate routine tasks to improve operational efficiency.
- Familiarity with performance tuning and capacity planning.




- Skilled in using monitoring and alerting tools to maintain system health.

Additional Information

- The candidate should have minimum 3 years of experience in Site Reliability Engineering.
- This position is based at our BDC7C - SEZ office.
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru