We are looking for experienced ServiceNow / GenAI professionals to work on enterprise AI governance, Virtual Agent solutions, and agentic AI orchestration.

? Key Skills:

- ServiceNow Virtual Agent – Design, NLU model training & topic flows
- AI Control Tower / GenAI Governance
- Enterprise GenAI workflows & AI Agent orchestration
- Prompt Engineering, RAG & LLM Evaluation
- Integration with Microsoft Teams, Slack & ITSM
- Third-party AI / Copilot integrations
- APIs, MCP & Agent-to-Agent (A2A) communication
- Translating business requirements into scalable AI solutions

⭐ Nice to Have:

- NowAssist Guardian
- AI guardrails, LLM output monitoring & GenAI compliance

? Note: The skill set can be split across resources. Candidates with robust expertise in either ServiceNow Virtual Agent or GenAI / Agentic AI are encouraged to apply.

? Interested candidates can share their updated resume at:

[email protected]

? Subject: AI Control Tower / ServiceNow Virtual Agent Architect

📌 AI Control Tower / ServiceNow Virtual Agent Architect (Hyderabad)
🏢 Prophecy Technologies
📍 Hyderabad