- Manage patient appointments, scheduling, rescheduling, confirmations, and follow-ups.

- Welcome patients and ensure a smooth and professional patient experience throughout their clinic visit.

- Understand patients' aesthetic and dermatological concerns and provide appropriate pre-treatment counselling based on the doctor's recommendations.

- Explain treatment procedures, expected outcomes, treatment plans, precautions, and aftercare in a clear and patient-friendly manner.

- Coordinate between doctors, dermatologists, therapists, and clinic staff to ensure timely and efficient treatment delivery.

- Maintain regular communication with patients regarding appointments, treatment plans, follow-ups, and aftercare.

- Identify suitable opportunities for upselling and cross-selling aesthetic treatments, packages, maintenance procedures, and skincare products based on patient needs and doctor recommendations.

- Educate patients about recommended dermatological and aesthetic products, including their usage and benefits.

- Follow up with existing patients to encourage treatment continuity, maintenance sessions, and recommended skincare routines.





- Support patient retention by maintaining solid relationships and providing excellent customer service and counselling.

- Handle patient queries, concerns, feedback, and basic service-related issues professionally, escalating medical concerns to the appropriate doctor.

- Maintain accurate patient records, appointment details, treatment plans, sales information, and follow-up records.

- Assist in achieving monthly appointment, conversion, product sales, treatment, and revenue targets.

- Coordinate treatment packages, memberships, promotions, and clinic offers.

- Ensure all patient interactions and sales activities are conducted ethically and in accordance with the doctor's recommendations and clinic protocols.

- Maintain confidentiality of patient information and follow clinic hygiene, safety, and operational standards.

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits

- Health insurance

- Leave encashment

- Provident Fund

Work Location: In person

📌 Aesthetic Coordinator (Bengaluru)
🏢 Narayana One health
📍 Bengaluru