Company Description

24Karatz We Buy Gold is a trusted buyer of gold, silver, diamonds, and coins, delivering transparent and instant cash solutions to customers across Delhi NCR from its base in New Delhi. The company focuses on helping individuals unlock fair market value for their precious assets with integrity, trust, and customer satisfaction at the core of its operations. Using advanced karat-meter technology and standardized testing processes, the team provides accurate, non-destructive purity analysis and clear valuations. 24Karatz stands out for its competitive payouts, customer-centric service, and expert guidance throughout the selling process, building long-term relationships grounded in transparency and reliability.

Role Description

We are looking for an experienced Head of Administration to lead and manage our administration function as we expand our retail network across India.

The role will have end-to-end responsibility for new store setup, administration, facilities, security, vendor management, leasing, property management, budget control, SOPs and branch support. The ideal candidate should have robust experience in multi-city retail operations and store rollout, preferably in a high-value retail environment.

Qualifications

- Lead new store openings across India from site readiness to final handover.
- Manage store shifting, renovation,



relocation and closure activities.
- Candidates should possess Planning and organizational skills to manage multiple administrative tasks, schedules, and priorities efficiently.
- Handle theft, loss, police cases, FIRs, complaints and incidents in coordination with management and legal teams.
- Manage leasing, landlords, property owners and brokers, including negotiations, renewals and documentation.
- Relevant experience in office administration, operations, or facility management, preferably in retail, financial services, or customer-focused environments.
- Own the administration budget and control store-level administrative costs.
- Lead the Admin, Facility, IT/CCTV/Networking and Purchase/Vendor execution teams.
- Develop and enforce administration SOPs, policies and compliance systems across branches.
- Conduct regular branch visits and audits and ensure timely closure of observations.
- Prepare and present daily, weekly and monthly administration and incident MIS to senior management.
- Experience managing a large retail network; exposure to 100+ stores/branches will be preferred.
- Practical experience in leasing, landlord management and property matters.
- Willingness to travel extensively across Delhi NCR and PAN India.

📌 Admin Head (Gurugram)
🏢 24Karatz We Buy Gold
📍 Gurugram