DigiXL is seeking energetic and goal-oriented Admission Counsellors to drive student enrollments by managing leads, offering guidance, and converting inquiries into admissions. The ideal candidate will have strong communication skills, a consultative approach, and a passion for helping students make informed academic decisions while achieving enrollment targets.

Key Responsibilities:

Lead Management & Student Engagement
Connect with prospective students via calls, WhatsApp, email, and other communication channels.
Understand students’ academic background, career goals, and learning needs.
Recommend suitable programs aligned with individual aspirations.
Ensure timely, professional, and consistent communication at all touchpoints.

Sales & Counselling
Present program features, benefits, career outcomes, and value propositions confidently.
Handle objections related to fees, eligibility, curriculum, and placement support.
Achieve daily, weekly, and monthly enrollment targets.
Follow a structured counselling and conversion process to maximize success rates.

Follow-ups & Admissions Process
Maintain regular follow-ups until final closure.
Assist students with applications, documentation, and fee payment procedures.
Ensure a smooth transition from inquiry to confirmed admission.

CRM & Data Management
Update lead status,



follow-up notes, and conversion details accurately in CRM systems.
Track performance metrics and maintain data accuracy.
Review reports to improve individual conversion performance.

Cross-Functional Coordination
Coordinate with admissions, operations, and academic teams for seamless onboarding.
Share student feedback and market insights to enhance lead quality and campaigns.

Market & Product Knowledge
Stay updated on DigiXL’s program offerings, pricing, scholarships, and promotional campaigns.
Monitor competitor offerings and market trends.
Continuously enhance product knowledge to improve counselling effectiveness.

Eligibility & Qualifications:

MBA / Any Graduation / Diploma from a recognized institution.
Freshers with robust communication skills are welcome.
Experience in EdTech, Education Counselling, Tele-Sales, or Inside Sales is an advantage.

Required Skills & Competencies:

Strong sales pitching and closing skills.
Lead conversion and structured follow-up management.
Objection handling and negotiation abilities.
Familiarity with CRM tools.
Excellent verbal and written communication skills.
Strong time management and multitasking skills.
Target-driven mindset with strong interpersonal skills.

📌 Admission Counselor (Ernakulam)
🏢 DigiXL Academy
📍 Ernakulam