Hiring: Customer Service / Sales Executive – Tech CS Process | Jaipur

Location: Jaipur
Work Mode: Work From Office
Employment: Full-Time
Process: Blended – Voice, Chat & Email

Experience : 1–2 YEARS

CTC : 5-6 LPA

Role Overview

Handle customer interactions, resolve technical queries, and drive sales through upselling and cross-selling while delivering excellent customer service.

Key Responsibilities

- Handle inbound/outbound calls, chats and emails

- Provide basic technical troubleshooting

- Drive upselling and cross-selling

- Achieve CSAT, Quality, Productivity and Sales KPIs

- Maintain customer interaction records

- Follow quality, compliance and company guidelines

Eligibility

- Graduation is mandatory

- 1+ year experience in Customer Service / Technical Support / Sales

- International BPO experience preferred

- Excellent English communication

- Robust customer handling and sales skills

Monthly Compensation

- PF / ESIC / Mediclaim / Gratuity

Benefits

- 3 months paid training

- Certification after training

- IJP opportunity after 9 months

- Partially paid night-shift cab facility

- 10-day hotel stay for eligible outstation candidates

📌 Customer Service / Sales Executive – Tech CS Process (Jaipur)
🏢 Vrinda International
📍 Jaipur